Arc'teryx Equipment

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Arc'teryx Equipment

part-time

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Origin:  • 🇺🇸 United States • New York

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Salary

💰 $24 - $27 per hour

Job Level

Mid-LevelSenior

About the role

  • You are the face of the brand on the retail floor, delivering an unforgettable experience to our guests
  • Delivering a best-in-class brand experience to our guests through sharing technical product knowledge and supporting with problem solving
  • Building a strong understanding of our products and seamlessly weaving this information into guest interactions in an authentic way
  • Championing Arc’teryx as a brand ambassador both in-store and in the community
  • Developing your passions both in and out of the store with the support of the team
  • Supporting in elevating the guest experience by working with the store leadership team on projects and brand initiatives
  • Providing feedback on merchandising and in-store experience to help drive sales
  • Maintaining an open, collaborative relationship with your team and store leadership
  • Supporting with and participating in various store tasks as assigned by the leadership team
  • Answering store phones and responding to voicemails and store emails; occasionally responding on the Epicenter social media channels
  • Utilizing the Point-of-Sale system to accurately and efficiently process guest transactions, including warranties, Used Gear trade-ins, purchases, and returns
  • Receiving and unpacking boxes for inventory as required (boxes can weigh 5 - 30 lbs)

Requirements

  • By applying to this job, you are confirming your attendance to the event on September 8 or 9 at our Soho store located at 580 Broadway.
  • You are passionate about delivering exceptional customer service
  • You love to have fun at work, and hold yourself accountable to what is required of you
  • You are self-motivated, and enjoy problem solving
  • You remain highly flexible and adaptable when faced with ambiguity
  • You effectively balance autonomy and collaboration
  • You inspire breakthrough thinking and continuous improvement
  • You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
  • Your passion for your work is paralleled by your passion for getting outside and living it
  • Availability: minimum of one open, one close and one weekend shift each week
  • Availability must reflect the needs of the business and may change at the discretion of the Store Manager
  • Part Time – 10-30 hours per week (2-4 days a week)
  • Expected availability for Black Friday and from the second week of December until end of holiday season
  • Ability to answer store phones, respond to voicemails and store emails, and occasionally Epicenter social channels
  • Proficiency using Point-of-Sale system to process transactions, warranties, Used Gear trade-ins, purchases, and returns
  • Ability to receive and unpack boxes for inventory (boxes can weigh 5 - 30 lbs)