Assistant Store Manager
Arc'teryx Equipment
Assistant Store Manager
Arc'teryx Equipment
full-time
Posted on:
Origin: • 🇺🇸 United States • District of Columbia, Washington
Visit company websiteSalary
💰 $29 - $39 per hour
Job Level
JuniorMid-Level
About the role
- Lead a team in alignment with the Arc’teryx Vision, Purpose and Values
- Lead and support oversight and leadership of the floor including the five pillars of the business (experience, product, community operations and people)
- Support and lead training and coaching of a high performing team through the Arc’teryx Guest Journey and commitment to best-in-class guest experience
- Lead by example, coach in the moment, and empower the team to self-lead through development plans and training opportunities
- Identify and develop a store leadership talent pipeline in partnership with your Store Manager
- Oversee the entire employee experience from onboarding through offboarding (hiring, training, developing, performance management, and termination)
- Commit to and deliver on bold objectives both in store and in the community
- Build brand presence and guest loyalty by upholding company mission and values
- Champion floor leadership and exceptional guest experience by leading from the floor 5 days a week
- Empower your team to use their best judgement in all guest service matters
- Support the Store Manager in all store operations, with areas of focus assigned by the Store Manager
- Collaborate with Store Manager and Community Marketing Manager to execute store events that support the company mission, drive traffic, and increase community involvement
- Partner with Store Manager to evaluate team needs quarterly to ensure staffing and team development support the business
- Execute responsibilities of the Product Guide and Lead as needed
Requirements
- 2-3 years of leadership and retail management experience
- Dynamic leadership skills with the ability to recruit, hire, train, lead, motivate, retain and develop future leaders
- Entrepreneurial spirit and continuously evolve to achieve great results
- Passion for service and delivering an exceptional experience for guests
- Proven financial acumen to include budgeting and forecasting sales, gross margin, expense control and net profit
- Proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives
- Effectively balance autonomy and collaboration
- Seek the best (not necessarily the easiest) solutions, with an unwavering commitment to do what is right
- Passion for leading paralleled by passion for getting outside and living it
- Strong written and verbal communication
- Excellent time management and problem-solving ability
- Efficient with Microsoft suite (Word, Excel, Outlook, Excel, etc)
- Ability to lift up to 30 lbs
