AR Specialist – Tenant Receipts, Deposits

Arboreal Management

AR Specialist managing tenant receipts and deposits in a fully remote setting for Arboreal Management, a property management company in the Pacific Northwest.

Posted 6/27/2026full-timeRemote • 🇵🇭 PhilippinesJuniorMid-Level💰 $8 - $9 per hourWebsite

About the role

Key responsibilities & impact

Enter scanned tenant checks into AppFolio daily, applying each receipt to the correct tenant, lease, and property ledger.
Reconcile the batch of scanned check images against recorded payments to confirm every check is captured once, with the correct amount and date.
Verify recorded receipts tie out to bank deposit totals; flag any over/short or missing items.
Allocate receipts across rent, late fees, utilities, and other charges per lease and company policy; handle partial and prepaid payments correctly.
Research and resolve unidentified or misapplied payments, NSF/returned checks, and duplicate entries; escalate unclear items to the AR Manager with a clear summary.
Keep tenant ledger balances accurate, post adjustments and reversals when approved, and ensure aging is correct.
Reconcile the security deposit against the final ledger—prorated rent, unpaid charges, damages, and RUBS (Ratio Utility Billing System) move-out estimates—so utility allocations are captured rather than written off.
Prepare and process refunds within statutory deadlines, with proper itemization and documentation.
Open and track receivables where a balance is owed after the deposit is applied, maintaining a live tracker capturing tenant, property, amount, age, and status.
Follow a defined escalation path for owed balances: tenant portal → payment plan → Stripe payment link → collections agency → small claims, documenting each step and timeline.
Record refunds, applied deposits, write-offs, and recoveries in AppFolio and the receivables tracker so balances, the GL, and aging stay accurate and reconciled.
Prepare daily/weekly receipt summaries, batch logs, and AR aging snapshots for the onshore team.
Maintain clear documentation and flag discrepancies or issues proactively to the AR Manager/Controller.

Requirements

What you’ll need

2–4 years of accounts receivable, bookkeeping, or payment-posting experience, required.
Hands-on experience with AppFolio strongly preferred; Yardi, Buildium, or QuickBooks also acceptable.
Solid understanding of AR fundamentals: cash application, reconciliation, debits/credits, and aging.
High accuracy and attention to detail with high-volume data entry.
Comfortable reading scanned check images and bank deposit reports.
Proficiency in Excel/Google Sheets (filters, lookups, basic formulas) to build and maintain a receivables tracker.
Strong written English for clear communication with the onshore team.
Reliable high-speed internet and a quiet remote work setup; ability to overlap with PST business hours.

Benefits

Comp & perks

Impactful Work: Own a critical function that directly recovers revenue and keeps our portfolio’s financials accurate.
AppFolio Expertise: Deepen your skills with industry-leading property management software.
Growth Path: Gain hands-on AR and property management experience—a launchpad into accounting leadership.
Mission-Driven Team: Be part of a company redefining affordable and workforce housing in the Pacific Northwest.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

accounts receivablebookkeepingpayment postingcash applicationreconciliationdebitscreditsdata entryExcelGoogle Sheets

Soft Skills

attention to detailcommunicationproblem-solvingorganizationaccuracy