Arbor Research Collaborative for Health

Business Development Rep

• Maintain and improve Customer Relationship Management (CRM) records, pipeline trackers and notes, and shared business development resources to ensure accurate and timely information
• Use AI-enabled tools where appropriate to streamline updates, identify data gaps, and improve the accuracy and timeliness of information
• Prepare recurring pipeline reports, follow up lists, notes, and briefing materials to support prioritization and internal decision-making
• Monitor Federal opportunity sources and procurement platforms to identify, triage, and summarize relevant opportunities
• Assist the technical team with proposal development, including background research, boilerplate maintenance, and formatting of proposal materials
• Assist with the development and oversight of business development project timelines
• Support meetings, conference calls, and client-facing presentations
• Conduct industry, market, and competitor research to support business development efforts targeting healthcare industry sponsors

Business Development Specialist

• Maintain and improve Customer Relationship Management (CRM) records, pipeline trackers and notes, and shared business development resources to ensure accurate and timely information
• Prepare recurring pipeline reports, follow up lists, notes, and briefing materials to support prioritization and internal decision-making
• Monitor Federal opportunity sources and procurement platforms to identify, triage, and summarize relevant opportunities, including RFIs, sources sought notices, draft solicitations, and live solicitations aligned with Arbor Research’s capabilities
• Assist the technical team with proposal development, including background research, boilerplate maintenance, and formatting of proposal materials
• Assist with the development and oversight of business development project timelines; monitor progress of deliverables and milestones, and communicate status and any problem areas to internal colleagues
• Support meetings, conference calls, and client-facing presentations, including preparation of agendas, briefing documents, slide materials, and meeting minutes
• Support conference and event planning, including attendee research, meeting coordination, contact tracking, and post-event follow-up
• Conduct industry, market, and competitor research to support business development efforts targeting healthcare industry sponsors (e.g., pharmaceutical, biotechnology, medical device, and digital health companies)
• Communicate professionally and effectively, with moderate oversight, with various groups and in various settings; ensure sensitivity of confidential and proprietary information

QA Engineer

• As Quality Assurance Lead for the OPTN Patient Safety and Compliance task order, coordinates all QA across all systems
• Maintains familiarity with modern quality assurance standards and tools
• Champions automated testing and test coverage
• Leads a team of Quality assurance analysts to design and execute software tests to identify problems
• Oversees, develops, and executes comprehensive suites of automation test plans and test cases
• Contributes to major research projects and provides input into new directions for existing program areas
• Participates in successful proposals for new research studies that support or extend Arbor Research's portfolio
• Provides scientific and operational oversight for research projects
• Presents seminars, talks, and lectures on behalf of Arbor Research

Associate Research Scientist – Quality Assurance Lead

Director

• Serve as the designated key liaison to MACPAC, holding ultimate accountability for the quality, accuracy, and timeliness of all contract deliverables
• Build and sustain a strong working relationship with MACPAC staff, anticipating client needs and proactively addressing emerging issues or risks
• Review and approve budget estimates for all task orders before submission to MACPAC's Contracting Officer (CO) and Contracting Officer's Representative (COR)
• Monitor contract-level financial performance and make strategic decisions to realign scope or resources when costs are at risk of exceeding estimates
• Lead transition planning and implementation, ensuring continuity of programming and data services if Arbor Research is a non-incumbent awardee
• Provide senior technical oversight across all data acquisition, storage, management, and analysis activities, ensuring compliance with federal security requirements (FISMA, NIST, FedRAMP)
• Set and enforce standards for analytic quality, including code review protocols, output benchmarking, and documentation sufficient to support replication of analyses
• Guide the design and implementation of the secure analytic environment and external enclave access for MACPAC staff, ensuring it meets federal security and usability requirements
• Hold final accountability for the accuracy and integrity of all data deliverables, including analytic files, table outputs, and methodology documentation
• Lead and develop a multidisciplinary team of cloud architect and data engineers, statistical programmers, and support staff, working in close partnership with the Project Manager on day-to-day operations
• Ensure the team maintains sufficient capacity, including surge capacity to respond to concurrent and quick-turnaround task orders
• Make staffing decisions, including identifying and onboarding personnel with specialized expertise for specific task orders
• Hold ultimate responsibility for monthly progress reports and all required contract reporting to MACPAC
• Oversee ongoing compliance with federal data security requirements (FISMA, HIPAA, DUA obligations) and ensure documentation is current and audit-ready
• Take ownership of security incident response, ensuring MACPAC is notified within 24 hours of any confirmed or suspected incident and that full reports are submitted within five business days.

Project Director

Research Analyst

• Contribute to construction and QC of longitudinal electronic health record (EHR) analytic files using structured data
• Conduct descriptive analyses of patient demographics, lab values, medication use, and clinical characteristics
• Summarize data availability, follow-up patterns, and measurement frequency across CKD subgroups
• Support feasibility assessments by generating counts, proportions, and distributional summaries
• Produce clean, well-documented analytic code and contribute to draft tables and figures
• Participate in biweekly internal team meetings and client meetings, and contribute to written deliverables

Business Development Specialist

Business Development Specialist

Associate Research Scientist – Quality Assurance Lead

Project Director

Contingent Summer Research Analyst Intern