Site Reliability Engineer

Arbor Education

Site Reliability Engineer ensuring world-class resilience and performance across the platform. Collaborating with teams to address performance bottlenecks and improve observability.

Posted 7/9/2026full-timeThiruvananthapuram • 🇮🇳 IndiaSeniorLeadWebsite

Tech Stack

Tools & technologies

AWSCloudDockerNGINXPrometheusTerraform

About the role

Key responsibilities & impact

Proactively monitor and analyse platform performance.
Collaborate with engineering teams to address performance bottlenecks and ensure scalability.
Assist engineering teams with implementing and reviewing SLOs
Continually improve observability through monitoring and alerting, and dashboards, using tools such as DataDog or Prometheus for example.
Work with other teams to ensure it is effective and provides full coverage.
Ensure the service is highly available and resilient
Champion best practices in design for high availability
Devise runbooks and run game sessions to test our DR plan, H/A and backups
Conduct assessments of capacity and plan for scaling to meet current and future business needs.
Work closely with the Head of Platform Engineering and Head of SRE to strategize and implement scalable solutions.
Work closely with the Platform team, feature teams and, 2nd line support and other stakeholders to ensure a good level of service is provided for our customers and embed SRE practices.
Key player in the response and troubleshooting of incidents, ensuring rapid resolution and minimising downtime.
Participate in blameless postmortems to identify root cause and corrective actions
Develop and maintain playbooks and documentation

Requirements

What you’ll need

7-12 years of experience
Experience in performance monitoring and analysis
Capacity planning experience
Scripting and automation skills, with experience in relevant technologies.
Experience with Infrastructure as Code, in particular, Terraform
Understanding of relational database technologies and their cloud versions (e.g. AWS Aurora)
Experience with messaging and distributed asynchronous workloads
Experience with nginx or similar technologies
Familiarity with SRE processes.
Aware of DevOps principles like the 3 ways and 5 ideals.
Desired Skills
Experience with other database technologies and cloud platforms.
Past experience with Enterprise solutions running at scale
Familiarity with Kanban and Agile development processes
Experience with containerisation, for example Docker
Familiarity with software best practices such as Refactoring, Clean Code, Domain-Driven Design and Test-Driven Development.

Benefits

Comp & perks

Hybrid work environment
Group Term Life Insurance paid out at 3x Annual CTC (Arbor India)
32 days holiday (plus Arbor Holidays). This is made up of 25 days annual leave plus 7 extra companywide days given over Easter, Summer & Christmas
Work time: 9.30 am to 6 pm (8.5 hours only)
Compensation - 100% fixed salary disbursement and no variable components

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Hard Skills & Tools

Performance MonitoringCapacity PlanningScriptingAutomationInfrastructure As CodeTerraformRelational Database TechnologiesNginxContainerizationMessaging Workloads

Soft Skills

CollaborationProblem-SolvingIncident ResponseDocumentation