Business Operations Analyst

Arbi Arredobagno

Business Operations Analyst at Argano joining the growing Delivery Operations team. Supporting onboarding, reporting, operational metrics, and driving improvements in processes and workflows.

Posted 6/29/2026full-timeRemote • 🇲🇽 MexicoJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Support the day-to-day coordination of assigned business unit - tracking project related items, updating projects, and flagging risks to the delivery lead.
Maintain accurate and up-to-date delivery documentation including status trackers, onboarding checklists, meeting notes, and action logs.
Participate in internal business unit reviews, guidance calls, and meetings to discuss new processes.
Monitor business unit project health indicators and escalate concerns proactively to Delivery Leadership.
Support the preparation of delivery reports, dashboards, and weekly updates for Delivery Leadership and business unit stakeholders using tools such as JIRA, Salesforce, D365, and Power BI.
Assist in the onboarding of newly acquired companies — coordinating logistics, scheduling sessions, and preparing documentation to help new teams transition smoothly.
Support stakeholder harmonization activities by preparing materials, tracking integration milestones, and communicating progress updates.
Help acquired team members navigate new tools, systems, and delivery processes during the transition period.
Maintain integration trackers and flag timeline risks or alignment gaps to the delivery lead.
Identify operational gaps or inconsistencies within delivery workflows and bring them to the attention of the team with suggested solutions.
Help document and maintain standard operating procedures (SOPs), process guides, and team knowledge bases to support delivery consistency.
Contribute to continuous improvement initiatives by tracking operational metrics, analyzing trends, and sharing findings with the team.
Use JIRA, Salesforce, and Microsoft Dynamics 365 (D365) daily to track delivery activities, manage account data, and support reporting.
Maintain data accuracy across systems — identifying and resolving discrepancies or duplication between platforms.
Build and maintain dashboards or reports in Power BI or similar tools to support team visibility into delivery KPIs and account status.

Requirements

What you’ll need

2-4 years of experience in business operations, delivery coordination, project support, or a related analytical role.
Demonstrated ability to manage multiple priorities, track details across several workstreams, and communicate progress clearly to teammates and stakeholders.
Experience working in a cross-functional environment — comfortable collaborating across teams and adapting quickly to shifting priorities.
Hands-on experience with at least 2 of the 3 core tools: JIRA, Salesforce, or Microsoft Dynamics 365 (D365).
Strong written and verbal communication skills — able to prepare clear, professional updates for internal audiences, business unit stakeholders, and Delivery Leadership.
A proactive, solutions-oriented mindset — you raise problems early and come with ideas, not just questions.

Benefits

Comp & perks

Health insurance
Proactive solutions-oriented work environment
Professional development opportunities
Work with cross-functional teams
Data governance standards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Project SupportData Accuracy ManagementOperational Gap IdentificationDelivery Documentation MaintenanceStandard Operating Procedures (SOP) Documentation

Soft Skills

Strong Communication SkillsProactive MindsetDetail OrientationCollaboration SkillsAdaptability