Client Services Representative

• Lead a Portfolio of Clients: Oversee multiple client relationships, managing delivery of post-go-live support, enhancements, and optimization services
• Problem Solve in Real Time: Tackle high-impact, day-to-day operational challenges, ensuring client satisfaction and operational continuity
• Drive Client Success: Influence client roadmaps, recommend improvements, and identify growth opportunities within your accounts.
• Team Leadership: Lead and mentor a team of functional and technical consultants, fostering continuous development and collaboration across Canada, Mexico, and other global locations
• Support Sales: Partner with the Sales team by providing strategic delivery insights during the sales process
• Ensure Process Excellence: Contribute to the definition and improvement of Client Services delivery processes, KPIs, and best practices
• Manage High-Risk Services: Confidently manage escalations, contract scope, and client communications at an executive level

Senior Manager, Client Services – D365 CE

Client Services Associate

Client Services Associate

Client Services Representative 3, Digital Measurement

Principal Consultant – Oracle Cloud HCM Payroll