
Senior Project Manager – SaaS Implementation
Aravo Solutions - Integrated Risk & Resilience
full-time
Posted on:
Location Type: Hybrid
Location: Irving • Florida, Massachusetts, Montana, Nevada, New Hampshire, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
PMP
About the role
- **Key Responsibilities:**
- · Lead end-to-end SaaS implementation projects, ensuring timely and successful delivery.
- · Build and maintain strong client relationships, serving as a trusted advisor throughout the implementation process.
- · Communicate effectively with clients and internal stakeholders to align expectations and resolve challenges.
- · Proactively identify and evaluate the risks associated with implementation activities and take appropriate action to control/mitigate the risks and keep projects on track.
- · Demonstrate a strong sense of ownership in delivering successful implementations and ensuring client satisfaction.
- · Drive projects forward, influence stakeholders, and lead teams with confidence.
- · Provide immediate visibility into project risks knowing when to escalate internally and with customer’s executive sponsorship as appropriate.
- · Ensure the quality of the implementation meets or exceeds industry standards and customer expectations and leads to client satisfaction and referenceable clients.
- · Proactively share insight with other departments gained from both current and prior project management experience.
- · Provide dynamic leadership to cross-functional teams, ensuring collaboration and accountability.
- · Monitor project performance, track key metrics, and report on progress to leadership.
- · Identify opportunities for continuous improvement of project implementations, enhancing efficiency and client satisfaction.
- · Mentor and develop less experienced project managers by fostering a culture of continuous learning and professional growth.
Requirements
- **Qualifications:**
- · Experience: 10+ years of project management experience and 5+ years of SaaS implementation project management; PMP certification highly preferred
- · Accountability: A strong sense of ownership in delivering successful implementations and ensuring client satisfaction.
- · Communication: Exceptional verbal and written communication skills, with the ability to translate technical concepts for non-technical audiences as well as manage expectations and resolve issues.
- · Leadership: Strong leadership and problem-solving abilities, with a proactive and adaptable approach.
- · Relationship Management: Proven ability to build and maintain strong client relationships.
- · Project Management: Experience with Agile, Scrum, or other project management methodologies.
- · Continuous Improvement: A mindset for process optimization and efficiency improvements.
- · Tools & Technology: Proficiency in project management tools (e.g., Jira, Asana, ClickUp) and SaaS platforms.
- · Third-Party Risk Management (TPRM) Experience: Knowledge of TPRM frameworks and best practices is a plus.
Benefits
- - 100% Employer Paid Medical Insurance options for the Employee and Family
- - Paid Maternity and Paternity Leave
- - Life and AD&D Insurance
- - Long-Term Disability Insurance
- - 401K with Company Matching
- - Equity Participation
- - 4 Weeks of Vacation
- - Fully Stocked Kitchens
- - Company-Sponsored Charitable Day of Giving Events
- - ......and many more!
- - **Aravo Solutions Inc. is registered as an employer in many, but not all, states. If an applicant is not in or able to work from a state where Aravo Solutions Inc. is registered, they may not be eligible for employment. The eligible states include: FL, GA, MA, MO, NC, NH, NV, OR, PA, SC, TN, and TX.**
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementSaaS implementationAgileScrumprocess optimizationrisk managementcontinuous improvementmetrics trackingclient satisfactionleadership
Soft skills
communicationrelationship managementproblem-solvingadaptabilityownershipcollaborationmentoringinfluenceaccountabilityinsight sharing
Certifications
PMP