Senior Director, Software Engineering
Transamerica
AngularCloudJavaScriptMicroservicesReactVue.js
Job Level
Mid-LevelSenior
Tech Stack
AngularReact
About the role
- Collaborate with cross-functional, geographically dispersed, empowered Agile product team to practice design as a team sport
- Ensure the team’s execution of an effective, human-focused design process
- Lead the definition of UX outcomes; and guide the team to achieve/exceed defined UX outcomes
- Establish and maintain shared understanding within the team and with all other design influencers/stakeholders
- Facilitate and foster team learning about customer/user needs and expectations (e.g. contextual inquiry, usability testing, presentations)
- Utilize insights from analytics and customer interactions to inform design decisions
- Generate artifacts with appropriate fidelity to aid communication of design input and intent (e.g. maps/flows, interfaces, interactions)
- Communicate effectively with all stakeholders outside the team (e.g. customers, peer teams, executives, internal functional organizations)
- Favor solution approaches that deliver customer value as quickly and often as practical
- Help the team continually improve how design decisions are made
- Share best practices with other product designers and teams
- Propose ideas to improve customer/user experience throughout the organization
Requirements
- 5-7+ years of experience in digital product design, user experience, service design, customer experience, or equivalent role
- Manufacturing industry experience and knowledge of product development best practices (e.g. PLM, Digital Thread, manufacturing, engineering design automation, or related domains)
- Demonstrated ability to generate order and clarity from ambiguity and chaos
- Experience prototyping and designing new concepts, as well as refining and extending deployed, mission-critical, enterprise product/service offerings
- Familiarity with key PLM / Digital Thread concepts, workflows & use cases
- Exemplary customer-value orientation
- Proven track record designing complex, multi-channel systems
- Passion for problem-solving, design thinking & continuous learning methodologies
- Independence and quick decision-making abilities; sound judgment for raising flags in a timely manner
- Ability to work under pressure and in a dynamic, ambiguous environment
- Ability to motivate/influence technical resources to deliver improved user experiences
- Experience designing within an Agile development environment
- Experience designing for B2B SaaS
- Experience utilizing Lean UX or similar
- Familiarity with Machine Learning and Deep Learning concepts
- Familiarity with Front-End platforms (e.g. AngularJS, ReactJS)
- Advanced degree (or equivalent) in design, user experience, human factors, or related field
