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ArangoDB

Database and AI Support Engineer

ArangoDB

Database and AI Support Engineer working with customers to maintain and grow AI solutions built on ArangoDB. Involves diagnosing issues and configuring deployments for AI systems.

Posted 7/14/2026full-timeRemote • 🇮🇳 IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in Support Engineering with a strong focus on deploying and maintaining ArangoDB-based AI solutions. Proficient in cloud infrastructure management, Kubernetes orchestration, and troubleshooting complex database and networking issues.

Highest-signal resume keywords
Support Engineering ExperienceArangoDB ExpertiseKubernetes ProficiencyCloud Infrastructure KnowledgeBasic Scripting Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Support EngineeringDatabase ManagementArangoDBKubernetesHelmAWSAzureLinuxBasic ScriptingNetworking Debugging
Tools & Technologies
AKSEKSOpenShiftEBSGp3MinIOS3-Compatible Storage
Industry Keywords
AI SolutionsCloud InfrastructureDeploymentPerformance ImprovementTroubleshooting

Tech Stack

Tools & technologies
AWSAzureCloudDNSKubernetesLinuxNeo4jOpenShift

About the role

Key responsibilities & impact
  • Help customers install, maintain and grow their AI solution built on ArangoDB and our AI suite
  • Assist customers in deploying, operating, and scaling ArangoDB‑based AI systems with confidence
  • Diagnose issues and build and configure deployments
  • Help customers with writing queries and improving performance
  • Train internal and external teams when required

Requirements

What you’ll need
  • 5+ years of Support Engineering experience
  • 3+ years of experience working with Databases (ArangoDB, Neo4j, or similar)
  • Strong experience with Kubernetes (AKS/EKS/OpenShift) and Helm
  • Solid understanding of cloud infrastructure (AWS, Azure) and on‑prem environments
  • Familiarity with storage systems (EBS, gp3, MinIO, S3‑compatible storage)
  • Ability to debug networking issues: load balancers, timeouts, service endpoints, DNS, and ingress controllers
  • Comfort with Linux, SSH, jump boxes, and cluster‑admin workflows
  • Basic scripting skills
  • Ability to read and understand code

Benefits

Comp & perks
  • Competitive salary
  • Remote work options
  • Professional development opportunities