Aramark

Human Resources

• Create and implement internal HR processes and procedures within ARAMARK guidelines.
• Maintain compliance with all applicable employment laws and regulations.
• Develop and advise innovative employee motivation and morale programs.
• Must possess strong interpersonal and communications skills.
• Ability to listen to employee concerns and have outstanding analytical problem-solving and interpersonal skills.
• Responsible for day-to-day HR functions including recruiting, staffing, hiring, training, development, coaching, incentives, and disciplinary procedures.
• Assist in processing payroll.
• Downloads data from Time Plus and works with support or IT when there is a problem transmitting or with the equipment.
• Notifies department managers of employees missed punches and/or errors.
• Accurately inputs data corrections, tip allocations, tip charges, housing, vacation, PTO, Holiday, salaried employee wages, etc.

HR Coordinator

Director

• Lead, mentor, engage and develop teams to maximize their contributions
• Ensure food services appropriately connects to the Executional Framework
• Coach employees by creating a shared understanding about what needs to be achieved and how to execute
• Reward and recognize employees
• Ensure safety and sanitation standards in all operations
• Identify client needs and effectively communicate operational progress
• Build revenue and manage budget, including cost controls regarding food, beverage and labor
• Ensure the completion and maintenance of P&L statements
• Achieve food and labor targets
• Manage resources to ensure quality and cost control within budgetary guidelines
• Implement and maintain Aramark agenda for both labor and food initiatives
• Create value through efficient operations, appropriate cost controls and profit management
• Full compliance with Operational Excellence fundamentals, including food and labor
• Direct and oversee operations related to production, distribution and food service
• Maintain a safe and healthy environment for clients, customers and employees
• Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
• Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
• Develops operational component forecasts and can explain variances
• Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
• Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
• Recruits, hires, develops and retains front line team
• Conducts period inventory
• Maintains records to comply with ARAMARK, government and accrediting agency standards
• Interacts with Client Management and maintains effective client and customer relations at all levels with client organization
• May participate in sales process and negotiation of contracts
• Looks for opportunities to implement new products and services which support sales growth and client retention
• Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)
• Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices

Food Service Director

• Lead, mentor, engage and develop teams to maximize their contributions
• Ensure food services appropriately connects to the Executional Framework
• Coach employees by creating a shared understanding about what needs to be achieved and how to execute
• Reward and recognize employees
• Ensure safety and sanitation standards in all operations
• Identify client needs and effectively communicate operational progress
• Adopt Aramark process and systems
• Build revenue and manage budget, including cost controls regarding food, beverage and labor
• Ensure the completion and maintenance of P&L statements
• Achieve food and labor targets
• Manage resources to ensure quality and cost control within budgetary guidelines
• Implement and maintain Aramark agenda for both labor and food initiatives
• Create value through efficient operations, appropriate cost controls and profit management
• Full compliance with Operational Excellence fundamentals, including food and labor
• Direct and oversee operations related to production, distribution and food service
• Maintain a safe and healthy environment for clients, customers and employees
• Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
• Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
• Develops operational component forecasts and can explain variances
• Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
• Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
• Recruits, hires, develops and retains front line team
• Conducts period inventory
• Maintains records to comply with ARAMARK, government and accrediting agency standards
• Interacts with Client Management and maintains effective client and customer relations at all levels with client organization
• May participate in sales process and negotiation of contracts
• Looks for opportunities to implement new products and services which support sales growth and client retention
• Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)
• Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices

Compliance

• Produce and maintain work schedules and may prepare production packets (Production sheets and recipes).
• Direct daily activities.
• Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements.
• Ensure that food items are stored in a safe, organized, and hazard-free environment.
• Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures.
• Maintain a sanitary department following health and safety codes and regulations.
• Maintain accurate inventory on a weekly basis.
• May prepare orders as needed to ensure accurate production for location.
• Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork.
• Maintain a safe and hazard-free working environment.
• Train/mentor other food service workers.
• Maintain logs on all maintenance required on equipment within the department.
• Ensure all food safety/temperature logs are completed with appropriate corrective action, as necessary.
• Perform preventative maintenance checklist.
• Recommend replacement of existing equipment to meet needs of facility.
• Proficiency in multi-tasking.
• Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
• Must fill in for absent employees at location, as necessary.
• Maintain knowledge of daily catering events and confirm they are prepared and delivered on time.
• Be able to work occasional night and weekend catered events.
• Attend food service meetings with staff.
• Maintain communication with staff (including office staff, e-mail, phone calls, inter-office mail, etc).
• May perform cashier duties as the need arises.
• Promote good public relations.

Alcohol Compliance Officer

Manager

• Ensure guest satisfaction by maintaining all dishes, pots, pans, silverware, glasses, equipment, and kitchen utensils are cleaned and sanitized
• Maintains dishwashing station, three compartment sink and related areas cleaned
• Ensures equipment is clean and in working condition; reports any issues to management
• Performs other light maintenance and custodial tasks
• Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation
• Ensures security of company assets

Manager – Food

Procurement

• Assist the development and execution of Canadian contracts focusing on commodity categories
• Support the Canadian Supply Chain Management (SCM) to maximize category performance
• Help develop strategies for growth, increase client satisfaction, and drive Aramark’s mission of enriching and nourishing lives
• Coordinate Canadian SCM efforts between the vendors, strategic assets and business operations team
• Be involved with all aspects of operational support including coordination of efforts between all internal stakeholders, distribution and functional support.

Procurement Specialist

Recruitment

• Cleans and maintains assigned area(s) to meet customer, client, and patient satisfaction
• Performs cleaning and sanitizing of patient/resident rooms
• Cleans restrooms following proper infection control procedures
• Accurately maintains and cleans housekeeping equipment
• Follows procedures for storage and disposal of trash
• Reports maintenance concerns via work order requests
• Maintains friendly, efficient, positive customer service demeanor

Environmental Services Worker

• Delivers strong operational performance by executing against Aramark Healthcare+ and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal food quality and meal service.
• Drives patient and customer satisfaction and maintains client relationships through rounding.
• Ensures compliance to food safety, sanitation, and overall workplace safety standards.
• Manages food cost, procurement, and controls waste.
• Supervises, staffs, trains, conducts applicable rounding and manages the performance the Food Service Supervisors and/or front-line staff regarding food presentation, quality, cost control and cash handling.
• Manages and controls labor, resources and materials to ensure quality, adequacy of supply, staffing levels and cost control within budgetary guidelines.
• Responsible for scheduling and managing food service activities in compliance with Aramark Healthcare+ food service systems.
• Utilize customer feedback to respond to customer/patient needs and to improve services.

Food Service Manager

• Management position, responsible for developing and executing dining solutions to meet customer needs and tastes.
• Oversees and manages dining operations where customers order prepared food from a menu.
• Leverages Aramark's coaching model to engage and develop team members to their fullest potential.
• Ensures individual and team performance meets objectives and client expectations.
• Ensures safety and sanitation standards in all operations.
• Maintains effective client and customer rapport for mutually beneficial business relationships.
• Identifies client needs and communicates operational progress.
• Ensures the completion and maintenance of profit and loss statements.
• Deliver client and company financial targets.
• Adopts all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins.
• Creates value through efficient operations, appropriate cost controls, and profit management.
• Complies with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives.
• Ensures entire team is trained and able to execute.
• Supervises team regarding production, quality and control.
• Maintains a safe and healthy environment for clients, customers and employees.
• Primarily responsible for food service at an assigned retail food location.
• Assists manager in establishing and maintaining systems and procedures for the ordering, receiving, storing, preparing and serving of food & related products, as well as menu planning & development.
• Ensures that requirements for appropriate sanitation and safety levels in respective areas are met.
• Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases.
• Assists in location forecast and accounting.
• Conducts period inventory; performs other functions such as maintaining records to comply with ARAMARK, government and accrediting agency standards.
• Coordinates activities with other internal departments.
• Interfaces with vendors and key service users within client organization.
• Manages Front of House (Cafeteria, Food Court, Quick Service) dining operations.
• Develops and implements retail services plans to improve service, quality and profitability of service areas.
• Maintains effective working relationships with other departments to provide a unified retail experience for customers.

Location Manager

Security Engineer

• Provides internal/external patrol of buildings and surrounding property
• Locks and unlocks doors to permit entry at appropriate times
• Checks buildings and work areas when not open for business
• Monitors camera's, alarm systems, access control and admits appropriate personnel per authorized staff lists
• Conducts ongoing inspections of buildings and grounds to detect safety violations and hazards
• Prepares Safety Condition Reports and work orders where appropriate
• Responds to all emergency situations
• Establishes contact with local Fire/Police officials for assistance
• Takes possession of found property
• Escorts guests, visitors, and employees
• Conducts investigations and inspections
• Prepares accurate and complete written reports
• Maintains strict confidentiality of security information
• Provides non-liable information to guests, visitors, and staff
• Control parking and vehicular traffic
• Demonstrates professional behavior
• Protects property and staff by maintaining safe and secure surroundings
• Monitor and control access at building entrances and admits appropriate personnel and/or guests
• Ensures security of company assets

Security Worker

• The EVS Worker cleans and maintains assigned area(s) to meet customer, client, and patient satisfaction
• Adheres to established procedures to provide a safe working environment including aligning with OSHA, state/local, federal, and Aramark regulations
• Performs cleaning and sanitizing of patient / resident rooms that may include vacuuming, high and low dusting, bed making and stripping, and removal of general and hazardous waste
• Cleans assigned areas to Aramark and client standards and requirements
• Follows procedures for storage and disposal of trash and transports it to designated areas
• Reports maintenance concerns via work order requests to appropriate personnel
• Maintains friendly, efficient, positive customer service demeanor toward customers, clients, patients, and co-workers
• Secures the facility, ensuring building is locked/unlocked as required

• Provide overall vision and planning for operational management of multiple units
• Establish client relationships and maintain customer rapport
• Manage budget and revenue goals
• Ensure safety and compliance in operations

District Manager

• Assist the manager with food/meal preparation
• Maintain cash receipts and meal records
• Assist manager in completing daily reports
• Maintain high standards of quality in food production, sanitation, and kitchen safety practices

Food Service Worker

Financial Planning and Analysis

• Responsible for performing administrative functions including distributing mail, ordering, and stocking supplies
• Assists unit management with clerical tasks in relation to accounting, payroll, receiving, and/or human resources
• Greets customers, clients, and employees; answers inquiries or directs calls where necessary
• Maintain office memos and informative postings
• Operate technology, systems, and software such as voicemail systems, copy/scanners, personal computers, and MS Office

Financial Administrative Support Worker – Concessions

• Develop and execute housekeeping solutions to meet customer needs
• Ensure compliance with infection prevention, safety, and regulatory standards
• Mentor employees and create a shared understanding of goals
• Ensure safety and sanitation standards are compliant

HR Coordinator

Food Service Director

Food Service Director

Alcohol Compliance Officer

Manager – Food

Procurement Specialist

Environmental Services Worker

Food Service Manager

Location Manager

Security Worker

Environmental Services Worker

District Manager

Food Service Worker

Financial Administrative Support Worker – Concessions

Manager, Environmental Services