Mobilization Manager

Aramark

Mobilization Manager ensuring compliance in transitioning patient dining and retail services to Aramark standards. Overseeing execution of menus and effective collaboration with cross-functional teams.

Posted 4/21/2026full-timePhiladelphia • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Ensure complete and compliant implementation of Aramark’s standards, programs, procedures, and policies across all assigned locations.
Lead and manage the transition of patient dining and/or retail foodservice programs from self-operated or competitor-managed operations to Aramark standards and operating models.
Oversee the execution of menus, recipes, production standards, service protocols, and brand presentation to ensure consistency with Aramark expectations.
Direct the implementation of menu communication tools, signage, and materials for effective menu distribution and display.
Ensure the successful deployment and utilization of Aramark-approved technology platforms supporting patient and guest meal ordering, tray assembly, delivery, and retail operations.
Collaborate cross-functionally with Operations, Culinary, Nutrition, IT, Supply Chain, Marketing, and Clinical stakeholders to support seamless program mobilization.
Develop and manage mobilization timelines, milestones, and deliverables to ensure on-time and effective program launches.
Provide on-site and remote leadership during mobilization phases, including staffing support, training, workflow optimization, and readiness assessments.
Monitor program performance during transition periods and take corrective action to ensure operational effectiveness, customer satisfaction, and business objectives are achieved.
Serve as the primary point of accountability for mobilization outcomes, including quality, patient/guest experience, and operational sustainability.
Support change management efforts by communicating expectations clearly and reinforcing Aramark culture, standards, and best practices.
Conduct post-implementation reviews to ensure stabilization, continuous improvement, and successful handoff to ongoing operations teams.
Performs other related duties as required.

Requirements

What you’ll need

Bachelor’s degree in hospitality management, Foodservice Management, Business Administration, Nutrition, or a related field; or an equivalent combination of education, training, and relevant professional experience.
Minimum of 5–7 years of progressively responsible experience in foodservice operations, healthcare dining, retail foodservice, or program implementation within complex or multi-site environments.
Demonstrated experience leading program mobilizations, transitions, conversions, or start-ups, including the implementation of standardized operating models and organizational standards.
Knowledge of patient dining services, retail food service operations, menu execution, recipe compliance, service delivery systems, and customer experience best practices.
Experience with technology platforms supporting meal ordering, production workflows, tray assembly, delivery, and/or retail operations.
Effective written and verbal communication skills and the ability to collaborate with cross-functional teams, clients, and stakeholders.
Knowledge of applicable safety, quality, and regulatory requirements related to healthcare and foodservice operations.
ServSafe Food Protection Manager Certification preferred.

Benefits

Comp & perks

Equal employment opportunity
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

foodservice operationsprogram implementationmenu executionrecipe complianceservice delivery systemsmeal ordering technologyproduction workflowstray assemblyretail operationsquality assurance

Soft Skills

leadershipcommunicationcollaborationchange managementproblem-solvingorganizational skillscustomer satisfaction focustrainingworkflow optimizationperformance monitoring

Certifications

Bachelor’s degree in hospitality managementBachelor’s degree in Foodservice ManagementBachelor’s degree in Business AdministrationBachelor’s degree in NutritionServSafe Food Protection Manager Certification