Provides critical clerical and operational support to ensure seamless event execution and efficient functioning.
Manages the flow of information between clients, conference services managers, and internal departments like housekeeping and food and beverage.
Assist with creating and distributing BEOs, group resumes, internal communication flyers for associate events, and event reader boards.
Acts as the first point of contact for event inquiries (both virtually and in-person), responding to leads and arranging appointments for the managers.
Coordinates room setups, AV needs, and specialized vendor requests.
Assists with on-site needs to include providing coverage for the conference services team during high-activity periods.
Manages office phone line and voicemail, processes invoices, and maintains organized filing systems as well as a welcoming presence at the Conference Services desk.

Requirements

1-3 years of administrative or office experience, preferably within a hospitality or conference setting.
Proficiency in Microsoft Office (Word, Excel, Outlook);
Familiarity with hotel software like Delphi or Opera is highly preferred.
Exceptional verbal and written communication skills for interacting with both corporate clients and internal staff.
Flexibility to work varying shifts, including evenings and weekends, depending on the conference center’s event schedule.

Benefits

Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

administrative experienceclerical supportevent executioninformation managementBEO creationinvoice processingfiling systems managementroom setup coordinationAV needs coordinationvendor request management

Soft Skills

communication skillsinterpersonal skillsorganizational skillsflexibilitycustomer serviceteam collaborationproblem-solvingattention to detailtime managementadaptability