Aramark

Front Office Manager – FDIC Training Center

Aramark

full-time

Posted on:

Location Type: Office

Location: Arlington • Virginia • United States

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Salary

💰 $65,000 - $70,000 per year

About the role

  • The Front Office Manager oversees day-to-day lodging operations of the Front Desk and Reservations teams.
  • Ensures a smooth, guest-focused arrival and departure experience while maintaining high standards of safety and customer satisfaction.
  • Coordinates accommodation assignments, guest communication, and work orders.
  • Collaborates closely with Housekeeping, Engineering, and Meeting Planners to support a seamless guest experience.
  • Supports hiring, training, and coaching for frontline associates.
  • Ensures compliance with operational policies, safety procedures, and quality standards.

Requirements

  • Associate Degree or Bachelor’s Degree in the hospitality field preferred
  • Further courses in guest services preferred
  • A strong knowledge of personal computers is essential.
  • Opera (pluss)
  • Three years in hospitality services or a like environment performing duties as an Assistant Front Office Manager.
  • Two years of management experience.
  • Experience in all facets of providing guest services.
  • Must be able to lead, motivate, and communicate effectively with others.
  • Strong organizational abilities are essential.
  • Commitment to the mission of the Student Resident Center.
Benefits
  • medical, dental, vision, and work/life resources
  • retirement savings plans like 401(k) - Aramark matches 50% of the first 6% of contributions
  • paid days off, such as parental leave and disability coverage
  • Tuition Assistance Program
  • 15 days vacation + 8 PTO days + 11 Federal holidays
  • Free employee parking
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
guest serviceshospitality managementoperational policiessafety proceduresquality standardsaccommodation assignmentswork ordersfront desk operationsreservations managementcomputer proficiency
Soft Skills
leadershipmotivationcommunicationorganizational abilitiesguest-focused servicecollaborationcoachingtrainingproblem-solvingcustomer satisfaction
Certifications
Associate DegreeBachelor’s Degree