Dietary Operator, Call Center
Aramark
full-time
Posted on:
Location Type: Office
Location: Chicago • Illinois • United States
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Salary
💰 $17 per hour
About the role
- Provide patient support via phone and software systems
- Serve as a liaison to other departments regarding patient meal services
- Maintain friendly, efficient, positive customer service demeanor
- Answer phones, take menu orders, answer questions, and direct calls as needed
- Use software to record patient orders
- Maintain general knowledge of therapeutic diets to ensure accurate meal processing
- Work closely with doctors, nurses, and the Food & Nutrition team to ensure accurate patient nutrition
- Maintain client confidentiality and adhere to safety and sanitation standards
- Ensure compliance with ARAMARK’s standards of operation
Requirements
- Previous customer service and/or call center experience preferred
- Experience in food service, as a dietary clerk, or in a related field preferred
- Needs to communicate fluently in the English language, bilingual or multilingual a plus.
- Ability to stay calm under pressure.
- Comfort with using technology including web-based software, keyboard, and telephone headset for the majority of shift. Typical typing of 35 – 45 wpm.
- Must be flexible and adaptable to change.
Benefits
- medical, dental, vision, and work/life resources
- retirement savings plans like 401(k)
- paid days off such as parental leave and disability coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer servicecall center experiencefood servicedietary clerktherapeutic dietstypingweb-based software
Soft Skills
communicationcalm under pressureflexibilityadaptabilitypositive demeanor