
Senior Mobile Device Management Analyst
Aramark
full-time
Posted on:
Location Type: Office
Location: Philadelphia • Pennsylvania • United States
Visit company websiteExplore more
Job Level
About the role
- Act as a primary subject matter expert responsible for the architecture, engineering, and support of mobile ecosystem.
- Architect, configure, and optimize the enterprise MDM infrastructure to support devices.
- Engineer scalable solutions for device lifecycle management, including automated provisioning, security configurations, OS updates, and device retirement.
- Oversee the enterprise-wide distribution and lifecycle of mobile applications.
- Partner with the IT Security team to design and enforce Conditional Access policies and compliance profiles.
- Serve as the final escalation point for complex mobile technical issues and analyze root causes.
- Mentor L1 and L2 support teams by creating detailed knowledge base articles and defining best practices.
- Leverage reporting solutions to generate advanced reports on fleet health, compliance status, and usage trends.
Requirements
- 5+ years of enterprise-level experience managing iOS and Android platforms.
- Proven experience managing large-scale mobile environments (10,000–30,000+ devices) using Microsoft Intune (Microsoft Endpoint Manager).
- Base understanding of Azure Active Directory (Entra ID), including managing dynamic groups and configuration profiles.
- Expert-level knowledge of Android Enterprise, Samsung KNOX, and Android Zero Touch provisioning.
- Proficiency with Apple Business Manager (ABM), Volume Purchase Program (VPP), and Automated Device Enrollment (ADE).
- Experience using Microsoft Graph API and PowerShell for automation and reporting.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
mobile ecosystem architectureenterprise MDM infrastructuredevice lifecycle managementautomated provisioningsecurity configurationsOS updatesmobile application distributionConditional Access policiesMicrosoft IntuneMicrosoft Graph API
Soft Skills
subject matter expertmentoringproblem analysiscommunicationbest practices definition