Aramark

Event Manager

Aramark

full-time

Posted on:

Location Type: Office

Location: Fort WayneUnited States

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About the role

  • Coordinate activities with promoters, exhibitors, vendors and other external and internal departments for all tradeshows and consumer events
  • Coordinate activities with private event clients for planning and logistics of wedding receptions, banquets, business meetings, etc.
  • Work irregular schedule as required to ensure proper supervision of assigned events and activities
  • Maintain contact with promoters, repeat clients, vendors and other external stakeholders throughout the year to ensure a productive working relationship
  • Develop detailed floor plans, room diagrams and checklists for each event in accordance with applicable building fire codes and distribute to venue departments for implementation
  • Manage billing for events, including space and equipment rental charges and other building services
  • Utilize computer technology for customer relationship and event management
  • Ensure that spaces are ready when client arrives to set up or move-in
  • Assist Vice President of Sales in responding to phone, email and walk-in rental inquiries
  • Conduct tours of spaces and consults with prospective rental clients to maximize building usage

Requirements

  • Requires an outgoing, articulate personality with well-developed communication skills to interact with the guests, clients and vendors on a regular basis
  • Proficiency with Microsoft Office products, including Word and Excel, as well as, DataCAD design software
  • Advanced computer proficiency and the ability to learn new systems and programs quickly is highly recommended
  • Demonstrated ability to process and implement complex instructions with superior attention to detail and consideration of short-term and long-range impacts
  • Verbal communication skills, including consulting with clients, planning operations with staff and resolving complaints from guests, both in person and on the telephone
  • Written communication skills, including composing detailed notes, documentation, sales correspondence, etc.
  • A valid driver’s license, ownership or the use of a private vehicle for business use
  • Must be able to work nights, weekends and holidays as directed for events.
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
event managementfloor planningroom diagrammingbilling managementcustomer relationship managementDataCAD design softwareMicrosoft OfficeWordExcelattention to detail
Soft Skills
communication skillsinterpersonal skillsarticulate personalityoutgoing personalityconsultingproblem-solvingplanning operationscustomer servicerelationship managementadaptability
Certifications
valid driver’s license