Aramark

Retail Brand Manager

Aramark

full-time

Posted on:

Location Type: Office

Location: Boston • Massachusetts • United States

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Salary

💰 $68,000 - $78,000 per year

About the role

  • developing and executing dining solutions to meet customer needs and tastes
  • oversees and manages dining operations where customers order prepared food from a menu
  • ensures individual and team performance meets objectives and client expectations
  • ensures safety and sanitation standards in all operations
  • maintains effective client and customer rapport for mutually beneficial business relationships
  • identifies client needs and communicates operational progress
  • ensures the completion and maintenance of profit and loss statements
  • delivers client and company financial targets
  • adopts all Aramark processes and systems, understands performance metrics, data, order and inventory trends; educates teams on key levers to improve margins
  • creates value through efficient operations, appropriate cost controls, and profit management
  • complies with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
  • ensures entire team is trained and able to execute
  • supervises team regarding production, quality and control
  • maintains a safe and healthy environment for clients, customers and employees
  • primarily responsible for food service at an assigned retail food location
  • assists manager in establishing and maintaining systems and procedures for the ordering, receiving, storing, preparing and serving of food & related products, as well as menu planning & development
  • ensures that requirements for appropriate sanitation and safety levels in respective areas are met
  • directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
  • assists in location forecast and accounting
  • conducts period inventory; performs other functions such as maintaining records to comply with ARAMARK, government and accrediting agency standards
  • coordinates activities with other internal departments
  • interfaces with vendors and key service users within client organization
  • manages Front of House (Cafeteria, Food Court, Quick Service) dining operations
  • develops and implements retail services plans to improve service, quality and profitability of service areas
  • maintains effective working relationships with other departments to provide a unified retail experience for customers

Requirements

  • at least 4 years of experience
  • 1-3 years of experience in a management role
  • previous experience in retail required
  • bachelor's degree or equivalent experience
  • strong communication skills
  • occasional lifting, carrying, pushing, and pulling up to 50 lb.
  • must be able to stand for extended periods of time
Benefits
  • medical
  • dental
  • vision
  • work/life resources
  • retirement savings plans like 401(k)
  • paid days off such as parental leave and disability coverage
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
food service managementmenu planningprofit and loss statementsinventory managementsanitation standardscost controlperformance metricsoperational excellenceretail services planningfood safety compliance
Soft Skills
communication skillsteam supervisionclient relationship managementproblem-solvingleadershiporganizational skillscustomer servicetraining and developmentinterpersonal skillsperformance management
Certifications
bachelor's degree