Aramark

Retail Brand Manager

Aramark

full-time

Posted on:

Location Type: Office

Location: Boston • Massachusetts • United States

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Salary

💰 $68,000 - $78,000 per year

About the role

  • developing and executing dining solutions to meet customer needs and tastes
  • oversees and manages dining operations where customers order prepared food from a menu
  • ensures individual and team performance meets objectives and client expectations
  • ensures safety and sanitation standards in all operations
  • maintains effective client and customer rapport for mutually beneficial business relationships
  • identifies client needs and communicates operational progress
  • ensures the completion and maintenance of profit and loss statements
  • delivers client and company financial targets
  • adopts all Aramark processes and systems, understands performance metrics, data, order and inventory trends; educates teams on key levers to improve margins
  • creates value through efficient operations, appropriate cost controls, and profit management
  • complies with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
  • ensures entire team is trained and able to execute
  • supervises team regarding production, quality and control
  • maintains a safe and healthy environment for clients, customers and employees
  • primarily responsible for food service at an assigned retail food location
  • assists manager in establishing and maintaining systems and procedures for the ordering, receiving, storing, preparing and serving of food & related products, as well as menu planning & development
  • ensures that requirements for appropriate sanitation and safety levels in respective areas are met
  • directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
  • assists in location forecast and accounting
  • conducts period inventory; performs other functions such as maintaining records to comply with ARAMARK, government and accrediting agency standards
  • coordinates activities with other internal departments
  • interfaces with vendors and key service users within client organization
  • manages Front of House (Cafeteria, Food Court, Quick Service) dining operations
  • develops and implements retail services plans to improve service, quality and profitability of service areas
  • maintains effective working relationships with other departments to provide a unified retail experience for customers

Requirements

  • at least 4 years of experience
  • 1-3 years of experience in a management role
  • previous experience in retail required
  • bachelor's degree or equivalent experience
  • strong communication skills
  • occasional lifting, carrying, pushing, and pulling up to 50 lb.
  • must be able to stand for extended periods of time
Benefits
  • medical
  • dental
  • vision
  • work/life resources
  • retirement savings plans like 401(k)
  • paid days off such as parental leave and disability coverage

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
food service managementmenu planningprofit and loss statementsinventory managementsanitation standardscost controlperformance metricsoperational excellenceretail services planningfood safety compliance
Soft skills
communication skillsteam supervisionclient relationship managementproblem-solvingleadershiporganizational skillscustomer servicetraining and developmentinterpersonal skillsperformance management
Certifications
bachelor's degree