
Retail Sales Lead
Aramark
full-time
Posted on:
Location Type: Office
Location: Skokie • Illinois • United States
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Salary
💰 $18 per hour
Job Level
About the role
- Coordinate store operations, supporting and training utility workers and cashiers.
- Assign the day’s work tasks to the Sales Associates and General Utility Workers.
- Serve as an example for the Retail Workers and General Utility Workers.
- Maintain a professional and enthusiastic atmosphere even in the absence of management.
- Ensure all guests are greeted when they walk into the store.
- Train Sales Associates and General Utility Workers in their role helping to develop a team of customer service focused professionals.
- Respond directly to all customer complaints and ensure they are resolved efficiently and immediately in a professional manner.
- Keep an inventory of stock, noting any out-of-stock items or possible shortages.
- Order merchandise and other items in appropriate quantities from warehouse and vendors to meet demand.
- Lead all aspects of nightly close out and balance cash with daily sales at the end of the shift.
- Assist management in scheduling all employees in accordance with labor budgets.
Requirements
- Previous retail experience preferred
- Mathematical skills are required to facilitate sales reports and audits
- Must be of legal age to work with alcohol
- Must provide proof of having earned a responsible alcohol training and certification program where applicable
- Must be flexible, willing to work a rotational schedule with rotational days off that may include weekends and holidays
- Must be fluent in the native language, both spoken and written
- Must be computer literate in MS Office programs
- Ability to operate equipment such as Photocopier, Vacuum Cleaner, Calculator, Printer, Telephone, Computer, Point of Sale (POS) System
- Must be well groomed and always maintain a high level of professionalism
Benefits
- medical
- dental
- vision
- work/life resources
- retirement savings plans like 401(k)
- paid days off such as parental leave and disability coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
mathematical skillsinventory managementcustomer servicesales reportingauditingmerchandise orderingcash balancingscheduling
Soft skills
leadershipteam developmentproblem-solvingprofessionalismflexibilitycommunicationcustomer complaint resolution
Certifications
responsible alcohol training and certification