Retail Sales Lead
Aramark
full-time
Posted on:
Location Type: Office
Location: San Antonio • Texas • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Assist with supervising, motivating, and supporting retail staff to ensure the highest standards of service are met.
- Train and onboard new employees, providing guidance on policies, procedures, and best practices.
- Monitor team performance and provide regular feedback while working effectively with team members to achieve store goals and foster a positive environment.
- Act as a point of contact for team members and clients by providing guidance and support during shifts.
- Lead by example in greeting and engaging customers, provide product information, and assist in making purchase decisions.
- Address and resolve customer inquiries, complaints, or issues in a professional and efficient manner.
- Promote a positive, upbeat, and welcoming atmosphere.
- Meet or exceed sales targets by upselling, cross-selling, and promoting store promotions or loyalty programs.
- Ensure merchandise is stocked, organized, and displayed to reflect brand standards.
- Monitor inventory levels and participate in replenishment activities including restocking and transfers.
- Open and close any assigned locations ensuring all security and operational procedures are followed.
- Oversee inventory management in assigned locations including restocking, merchandising, cycle counts, price checks, and loss prevention.
- Possess a thorough knowledge of POS system and heat pressing equipment.
- Accurately handle cash, credit, and other transactions while maintaining a high level of integrity.
- Assist in maintaining a clean, organized, and safe store environment.
Requirements
- Minimum of 2-3 years of retail experience, preferably in a fast-paced or customer-centric environment.
- Strong communication and interpersonal skills.
- Proven ability to meet or exceed sales targets.
- Experience with visual merchandising best practices.
- Knowledge of POS systems and basic cash-handling procedures.
- Intermediate math and counting skills required.
- Ability to multitask, work under pressure, and adapt to changing priorities.
- Flexibility to work weekends, evenings, and holidays as needed.
- Prior leadership experience in a team setting.
- Experience with inventory management best practices.
- Computer literate with experience in MS Office programs.
- Familiarity with fashion, apparel, and headwear.
- Bilingual or multilingual skills are a plus.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
retail experiencesales targetsvisual merchandisingPOS systemscash-handling proceduresinventory managementintermediate math skillsmultitaskingcustomer service
Soft skills
communication skillsinterpersonal skillsleadershipteamworkadaptabilityproblem-solvingmotivationsupportflexibilitypositive attitude