Aramark

Sales Admin

Aramark

full-time

Posted on:

Location Type: Office

Location: Washington • District of Columbia • Washington • United States

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Salary

💰 $23 per hour

About the role

  • Reconciles account status using invoicing and payment activity analysis
  • Reconciles refund status using invoicing, payment, adjustment and receipt write off activity
  • Review pending adjustment requests for accuracy and adherence to current policy standards
  • Researches and reconciles misapplied payments
  • Respond to invoice/statement requests
  • Assist Collections floor and Credit department as needed
  • Assist with metric gathering as needed
  • Special projects and other duties as assigned or requested
  • Performs reconciliations for assigned accounts to maintain accuracy
  • Interfaces with Sales, Operations and Finance departments to resolve billing, collection and credit issues
  • Communicates via email, letters and phone conversations with customers concerning account status

Requirements

  • High School Diploma or Equivalent
  • 2+ years of credit/collections experience (preferred but not required)
  • Must have demonstrated good performance; if in customer service, must have good quality scores
  • Excellent customer service skills a must
  • High level of organizational skills, integrity and accuracy
  • Strong communication skills with excellent written and verbal communication
  • Strong attention to detail, analytical and problem-solving skills
  • Good interpersonal skills working with internal and external customers
Benefits
  • Medical
  • Dental
  • Vision
  • Work/life resources
  • Retirement savings plans like 401(k)
  • Paid days off including parental leave and disability coverage
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
invoicingpayment analysisrefund reconciliationadjustment requestsmetric gatheringaccount reconciliationsbilling resolutioncollection resolutioncredit issue resolution
Soft Skills
customer serviceorganizational skillsintegrityaccuracycommunication skillswritten communicationverbal communicationattention to detailanalytical skillsproblem-solving skills
Certifications
High School DiplomaEquivalent