Sales Admin
Aramark
full-time
Posted on:
Location Type: Office
Location: Washington • District of Columbia, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $23 per hour
Job Level
JuniorMid-Level
About the role
- Reconciles account status using invoicing and payment activity analysis
- Reconciles refund status using invoicing, payment, adjustment and receipt write off activity
- Review pending adjustment requests for accuracy and adherence to current policy standards
- Researches and reconciles misapplied payments
- Respond to invoice/statement requests
- Assist Collections floor and Credit department as needed
- Assist with metric gathering as needed
- Special projects and other duties as assigned or requested
- Performs reconciliations for assigned accounts to maintain accuracy
- Interfaces with Sales, Operations and Finance departments to resolve billing, collection and credit issues
- Communicates via email, letters and phone conversations with customers concerning account status
Requirements
- High School Diploma or Equivalent
- 2+ years of credit/collections experience (preferred but not required)
- Must have demonstrated good performance; if in customer service, must have good quality scores
- Excellent customer service skills a must
- High level of organizational skills, integrity and accuracy
- Strong communication skills with excellent written and verbal communication
- Strong attention to detail, analytical and problem-solving skills
- Good interpersonal skills working with internal and external customers
Benefits
- Medical
- Dental
- Vision
- Work/life resources
- Retirement savings plans like 401(k)
- Paid days off including parental leave and disability coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
invoicingpayment analysisrefund reconciliationadjustment requestsmetric gatheringaccount reconciliationsbilling resolutioncollection resolutioncredit issue resolution
Soft skills
customer serviceorganizational skillsintegrityaccuracycommunication skillswritten communicationverbal communicationattention to detailanalytical skillsproblem-solving skills
Certifications
High School DiplomaEquivalent