Assistant Housekeeping Manager
Aramark
full-time
Posted on:
Location Type: Office
Location: Denali • Alaska • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Supervise and lead a team of housekeeping staff, including room attendants, housemen, and laundry personnel.
- Train new employees on housekeeping procedures, safety protocols, and quality standards.
- Assist with scheduling and assigning tasks to ensure efficient coverage and optimal service delivery.
- Provide ongoing coaching and feedback, to promote team development and high morale.
- Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to ensure cleanliness and maintenance standards are met.
- Follow up on any discrepancies or areas of concern, ensuring corrective actions are taken promptly.
- Address guest requests or concerns regarding housekeeping issues, ensuring timely and effective resolutions.
- Assist in managing room readiness and turnaround time.
- Assist in managing housekeeping supplies and inventory, ensuring stock levels are maintained and orders are placed as needed.
- Ensure adherence to all health, safety, and environmental policies and procedures.
- Assist with administrative duties, such as creating work schedules, tracking labor costs, and preparing housekeeping reports.
Requirements
- Minimum of 2-3 years of experience in a housekeeping role, preferably in a supervisory or leadership position within a hotel or hospitality environment.
- Experience working in a hotel with 200+ guest rooms is preferred.
- Strong leadership and team management skills with the ability to motivate and mentor staff.
- Excellent organizational and time-management skills, with the ability to handle multiple tasks simultaneously.
- Detail-oriented with a strong commitment to maintaining high cleanliness standards.
- Good communication skills, both verbal and written.
- Ability to handle guest complaints or issues in a calm and professional manner.
- Knowledge of cleaning products, equipment, and techniques.
- High school diploma or equivalent; college degree or certification in hospitality management is a plus. Knowledge of housekeeping software or property management systems (PMS) is a plus. Bilingual skills are a plus.
Benefits
- Competitive wages
- Comfortable on-site housing
- Inclusive meal plan for just $16 a day
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
housekeeping proceduressafety protocolsquality standardscleaning productscleaning equipmentcleaning techniqueshousekeeping softwareproperty management systemsinventory managementroom readiness
Soft skills
leadershipteam managementmotivationmentoringorganizational skillstime-managementdetail-orientedcommunication skillsproblem-solvingcustomer service
Certifications
high school diplomahospitality management certification