Dining Room Manager
Aramark
full-time
Posted on:
Location Type: Office
Location: Denali • Alaska • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Oversee all aspects of restaurant operations, ensuring a high level of customer satisfaction, efficient service, and smooth daily operations.
- Manage the restaurant floor, supervising staff, maintaining service quality, and ensuring operational standards are consistently met.
- Key role in staff training, inventory control, and administrative tasks, working collaboratively with the management team to achieve business goals.
- Ensure exceptional guest experiences by providing attentive, personalized service and resolving any customer complaints or issues in a professional and timely manner.
- Oversee daily restaurant operations, ensuring food preparation, presentation, and guest service are executed to company standards.
- Manage the restaurant’s financial performance, including budgeting, cost control, and achieving revenue goals.
- Lead training sessions for new staff members and conduct ongoing training for existing staff to improve service skills.
Requirements
- Minimum of 2-3 years of experience in a restaurant management or supervisory role, preferably in a full-service dining environment.
- Strong background in customer service and food and beverage operations.
- Excellent leadership and team management skills with the ability to motivate and direct a diverse team.
- Outstanding interpersonal and communication skills, with the ability to build rapport with guests and staff alike.
- Strong problem-solving abilities and the capacity to handle guest complaints or service challenges in a professional manner.
- Proficiency in restaurant management software, point-of-sale (POS) systems, and Microsoft Office Suite.
- Ability to handle financial transactions, including cash handling, credit card processing, and daily sales reconciliation.
- Strong organizational and time-management skills, with the ability to prioritize tasks effectively in a fast-paced environment.
- A degree in Hospitality Management, Culinary Arts, Business Administration, or a related field is preferred.
- Experience in managing or assisting with bar operations is a plus.
- Knowledge of local health and safety regulations, as well as alcohol service laws (if applicable).
- Bilingual skills (e.g., Spanish) are a plus.
Benefits
- Competitive wages
- Comfortable on-site housing
- Inclusive meal plan for just $8 a day
- Variety of fun activities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
restaurant managementcustomer servicefood and beverage operationsfinancial performance managementbudgetingcost controlcash handlingcredit card processingdaily sales reconciliationstaff training
Soft skills
leadershipteam managementinterpersonal skillscommunication skillsproblem-solvingorganizational skillstime-managementmotivationrapport buildingcustomer complaint resolution
Certifications
degree in Hospitality Managementdegree in Culinary Artsdegree in Business Administration