System Food Service Quality and Standards Manager
Aramark
full-time
Posted on:
Location Type: Office
Location: Akron • Ohio • 🇺🇸 United States
Visit company websiteSalary
💰 $65,000 per year
Job Level
Junior
About the role
- Engage with front line managers and front line associates to manage safety, sanitation and compliance in the food service operation
- Develop corrective action plans and assist with implementing these plans
- Facilitate training on a 1:1 or group basis
- Conduct regular on-site Quality Assurance Audits utilizing the Aramark Productivity Portal
- Develop and implement corrective action plans for locations identified as not meeting Aramark Standards as it relates to food ordering, production and service
- Focus on implementation and training of Aramark’s 5 P’s of Food Management
- Work with client constituents to develop training material for client front line staff
- Work with VPO, DM’s and Director of Culinary to develop various training material to assist in driving operational outcomes to the operating locations
- Continually seek to improve performance; hold staff accountable for challenging goals
- Provide leadership in the implementation and maintenance of internal control and business process improvement initiatives.
- Develop and be accountable for a culture that creates a safe work environment
- Develop and execute a process for monitoring, testing and reporting compliance
- Identify risks or opportunities to strengthen internal controls and present recommendations for process improvement initiatives.
Requirements
- Bachelor's degree or equivalent experience preferred
- Requires at least 1-3 years of experience in a food service management role
- Healthcare experience required
- Strong interpersonal skills
- Ability to maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard service model
- Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
Benefits
- medical
- dental
- vision
- work/life resources
- retirement savings plans like 401(k)
- parental leave
- disability coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
food service managementquality assurance auditscorrective action plansfood orderingfood productionfood service compliancetraining developmentinternal controlbusiness process improvement
Soft skills
interpersonal skillscustomer serviceleadershipcommunicationrelationship buildingperformance improvementaccountability
Certifications
Bachelor's degree