Duty Manager
Aramark
full-time
Posted on:
Location Type: Office
Location: Galway • 🇮🇪 Ireland
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Support and supervise the delivery of Patient Food Services across the hospital
- Ensuring that our teams strive to improve the experience of all patients where they require our services
- Responding efficiently and accurately to customer feedback regarding products & services and ensuring prompt corrective actions are put in place where required
- Supporting SOP implementation is in place for all aspects of service
- Monitoring compliance as per Company food safety policies and procedures and legislative requirements
- Providing timely and constructive feedback to all direct reports as and when required either formally or informally
- Training employees on SOP's and best practices in customer service
- Follow all reasonable instructions from the Wards Manager
Requirements
- Previous experience in a similar role or supervising in a fast-paced catering business
- An interest in people and the drive to deliver exceptional service
- A Strong background in hospitality or catering is essential
- Excellent customer service & time management skills
- Knowledge of Food Hygiene including HACCP
- A problem-solving mind and solutions-orientated approach with a flexible can-do attitude
- Garda Vetting is a requirement for this role
Benefits
- Meals provided while at work
- Uniform and shoes provided
- Advancement opportunities available for employees who would like to build a career with us
- Basic training given and additional training opportunities offered
- Sick pay
- Company pension scheme available
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
food safetyHACCPSOP implementationcustomer servicetime management
Soft skills
problem-solvingsolutions-orientedflexibleinterpersonalleadership
Certifications
Garda Vetting