Logistics Coordinator – National Park Tours
Aramark
full-time
Posted on:
Location Type: Office
Location: Denali National Park • Alaska • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- The Transportation Logistics Associate plays a critical role in ensuring smooth and efficient tour operations within Denali National Park & Preserve.
- Responsible for coordinating bus assignments based on tour company manifests, managing reservations through the in-park call center, and providing exceptional customer service to visitors and partners.
- Review and process manifests from tour companies to accurately “build” buses for tours.
- Create and distribute daily bus schedules, ensuring alignment with tour company requirements and guest reservations.
- Monitor bus capacity and adjust assignments to maximize efficiency and guest satisfaction.
- Serve as a primary point of contact in the in-park call center, handling reservations and inquiries.
- Utilize the SMS (Springer Miller System) to process bookings, cancellations, and modifications.
- Deliver friendly, professional, and knowledgeable service to guests, tour operators, and internal staff.
Requirements
- Ability to work independently and remain self-motivated.
- Strong oral and written communication skills for interacting with guests, staff, and tour partners.
- Exceptional attention to detail and accuracy in scheduling and reservation management.
- Ability to multitask effectively in a fast-paced environment.
- Proficiency in MS Office applications (Word, Excel) and comfort with reservation systems (SMS preferred).
- Previous experience in tourism, hospitality, or transportation logistics is highly desirable.
Benefits
- Competitive wages
- Paid Holidays
- Sick Pay
- Benefits Stipend
- On-site housing and meal plan ($16/day all inclusive!)
- Local discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
reservation managementschedulingmultitaskingattention to detailcustomer service
Soft skills
independenceself-motivationoral communicationwritten communication