Aramark

Senior Human Resources Manager – Portfolio Group

Aramark

full-time

Posted on:

Location Type: Office

Location: Philadelphia • Pennsylvania • 🇺🇸 United States

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Job Level

Senior

About the role

  • Lead and manage HR operations across multiple client locations, ensuring alignment with organizational goals
  • Provide guidance to people leaders across the multi-site portfolio on matters of employee relations, performance management, and disciplinary processes
  • Oversee talent acquisition, onboarding, performance management, and employee development initiatives
  • Maintain consistent and clear lines of communication with leaders within the portfolio, sharing relevant company policy changes and updates, legal considerations, and organization requirements as necessary to ensure compliance with federal, state/provincial, and local employment laws and regulations
  • Partner with leadership to drive employee engagement, retention, and organizational culture
  • Conduct investigations and resolve complex employee relations issues with discretion and fairness
  • Analyze HR metrics and provide insights to support data-driven decision-making

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or related field
  • Minimum of 5-7 years of progressive HR experience, with at least 3 years in a unionized environment; preferably with multi-site experience
  • Ability to travel 40-50%
  • Strong knowledge of labor laws, collective bargaining processes, and union contract administration
  • Excellent interpersonal, negotiation, and conflict-resolution abilities
  • Ability to work effectively in a fast-paced, dynamic environment
  • Proven ability to communicate effectively, both in writing and verbally, including timely follow-through and capability to communicate with leaders at all levels
  • Demonstrates integrity, fairness, and accountability in all HR practices and decisions
  • HR certification (e.g., SHRM-SCP, SPHR, CHRL) preferred
  • Experience in a multi-site or global organization preferred
  • Strong familiarity with HRIS platforms and data analytics tools preferred
Benefits
  • Equal employment opportunity
  • No discrimination based on various characteristics
  • Exceptional hospitality experience is prioritized

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
HR operationstalent acquisitiononboardingperformance managementemployee developmentHR metrics analysisdata-driven decision-makinglabor lawscollective bargainingunion contract administration
Soft skills
interpersonal skillsnegotiationconflict resolutioncommunicationintegrityfairnessaccountabilityemployee engagementretentionorganizational culture
Certifications
SHRM-SCPSPHRCHRL