Aramark

L1 Operations Manager II

Aramark

full-time

Posted on:

Location Type: Office

Location: Huntsville • Alabama • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Lead and develop a team to provide operational expertise and hands-on management of contracted services.
  • Plan, schedule, assign, and monitor daily operations to ensure service excellence and compliance with company standards and client agreements.
  • Build, develop, and lead a management team and staff capable of achieving organizational objectives.
  • Manage and evaluate employees, promoting growth, efficiency, morale, and teamwork.
  • Provide ongoing feedback, recognition, and coaching to staff on performance, productivity, safety, and client retention.
  • Maintain accurate inventory, place orders, and ensure appropriate inventory levels.
  • Drive profitability and growth of existing clients, maintaining total managed volume.
  • Develop and implement service improvement and growth strategies based on operational needs and contractual obligations.
  • Partner with Finance to manage budgets and optimize financial performance.
  • Ensure compliance with all local, state, and federal regulations, maintaining required records and reports.
  • Resolve service issues, conduct daily site visits, and follow up on client concerns.
  • Foster effective communication at all levels of the organization.
  • Maintain business records, documentation, and administrative standards, including personnel, delivery, invoice, inventory, and client sales records.
  • Ensure compliance with company safety standards and business conduct policies.
  • Note: Job duties may change, or new ones may be assigned without formal notice to meet business needs.

Requirements

  • Bachelor's degree in food service, Hospitality, Facilities, Business Management, or related field highly preferred.
  • Prior management or supervisory experience preferred; 2–4 years in logistics, service industry, contract services, or hospitality environment.
  • Proven ability to lead through other managers and build strong client relationships.
  • Experience in creating and managing budgets, financial controls, and analysis.
  • Strong interpersonal, communication, organization, and time management skills.
  • Ability to work efficiently and independently, with proficiency in Microsoft Office (Word, PowerPoint, Excel).
  • Comfortable reading, understanding, and implementing contractual requirements.
  • Experience crafting product sales strategies and implementing operational programs and initiatives.
  • Physical demands may include lifting, bending, pushing, pulling, and/or extended walking and standing.
  • Uniforms and/or Personal Protective Equipment may be required.
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
budget managementfinancial analysisservice improvement strategiesinventory managementcontractual complianceoperational managementlogistics managementsales strategy developmentperformance coachingteam leadership
Soft skills
interpersonal skillscommunication skillsorganizational skillstime managementteamworkemployee evaluationclient relationship buildingproblem-solvingfeedback provisionmorale promotion