Catering Operations Director
Aramark
full-time
Posted on:
Location Type: Office
Location: Cardiff • 🇬🇧 United Kingdom
Visit company websiteJob Level
Lead
About the role
- Drive mobilisation projects, including recruitment, training and system implementation
- Lead large-scale F&B operations across GA, bars and premium hospitality
- Champion innovation in menus, technology and service models to enhance guest experience
- Ensure compliance with health, safety and food standards across all outlets
- Own the operational P&L, optimising resources and delivering strong financial results
- Build and inspire high-performing teams, embedding a culture of excellence and accountability
- Support an extensive capital investment plan that drives improved service and financial results
Requirements
- Extensive experience managing high-volume wet-led operations in stadiums or major venues
- Proven success in delivering fast, efficient service for large crowds (20,000–80,000+)
- Strong leadership skills with the ability to manage complex matchday operations
- Expertise in GA food concepts, premium hospitality and operational innovation
- Commercial acumen with a track record of driving profitability and guest satisfaction
- Hands-on, decisive leader who thrives under pressure and inspires teams
Benefits
- Competitive salary
- Generous annual leave that increases in line with service
- Holiday purchase scheme
- Pension scheme and life assurance
- Benefits app: discounts, online GP, mental health support and our EAP
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
P&L managementrecruitmenttrainingsystem implementationoperational innovationGA food conceptscompliance with health standardscompliance with safety standardsfood standardscapital investment planning
Soft skills
leadershipteam buildinginspirationaccountabilitydecisivenesspressure managementguest satisfaction focuscommercial acumenoperational managementexcellence culture