Match Day Manager
Aramark
full-time
Posted on:
Location Type: Office
Location: Cardiff • 🇬🇧 United Kingdom
Visit company websiteJob Level
JuniorMid-Level
About the role
- Manage catering onsite service in accordance with ARAMARK’s standardized program to meet or exceed client expectations, while staying within established budget guidelines.
- Assist with account manager with the establish and organize the implementation of the ARAMARK Environmental Services program in accordance with ARAMARK standardized procedures.
- Manage the catering service routines during mealtime to ensure the smooth operations.
- Make improvements in accordance with operation objectives.
- Manage the crew scheduling, shifting and attendance to ensure full support and good service in mealtime.
- Conduct Safety training to enhance safety awareness and provide a safe workplace.
- Manage inventory, tools and materials and fix assets and; Keep tableware and environment safe and clean.
- Keep good internal communication and collaboration, problem-solving oriented to ensure smooth operations.
- Establish good communication with clients, meet or exceed clients/customers requirements.
- Conduct trains to improve service skills and capabilities; Make good working journals and handover checklist.
Requirements
- Education: College’s degree and above.
- Work Experience: Onsite managerial experience of at least 2 years in catering industry, work experience in large-scale property company, five-star hotel or customer service management is preferred.
- Vocational Qualifications: Familiar with the working procedure and standard in catering, coffee shop; Familiar with professional service system and operations.
- Computer & Language: Proficient use of MS Office (Excel, Word, PowerPoint); certain ability in English.
Benefits
- Health insurance
- 401(k) matching
- Flexible work arrangements
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
catering managementinventory managementsafety trainingcrew schedulingservice improvementclient communicationproblem-solvingservice skills trainingstandard operating proceduresenvironmental services
Soft skills
internal communicationcollaborationorganizational skillsleadershipcustomer service orientation