Team Store Retail Manager
Aramark
full-time
Posted on:
Location Type: Office
Location: Philadelphia • Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Ensure efficient operations of their store in line with Aramark’s policies, procedures, and client contract.
- Coordinate the store’s guest services so that staff members and guests experience a positive impression of the facility.
- Responsibility for overall store merchandising, product inventory, purchasing, and other needs to fulfill operations.
- Responsible for many of the non-selling aspects of the retail operation including inventory management, warehouse management, receiving, ticketing and distribution.
- Work with HR department to hire staff, ensure accurate staffing for events or store, and stay within payroll budget.
- Ensure development and training of customer service programs and product knowledge.
- Ensure accurate procedures for opening and closing the store, including accountability of cash and credit cards, and security requirements.
- Address and resolve any customer issues.
- Verify accountability report of financial transactions to include sales and transfers of merchandise to and from the stores.
- Periodically check and verify the accurate ticketing of merchandise.
- Lead periodic physical inventories as well as potential count discrepancies.
- Maintain effective client and customer rapport for mutually helpful business relationships.
Requirements
- Bachelor’s degree preferred or at least 1-3 years of related retail management experience required
- Requires familiarity with Microsoft Office and Point of Sales systems
- Profit and loss (P&L) accountability and/or contract managed service experience preferred
- Requires ability to demonstrate excellent customer service using Aramark's standard service model
- Must be comfortable working in a collaborative team dynamic and possess strong organizational skills
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lbs. and ability to stand for extended periods of time
- Must have availability to work flexible event-based hours including evening, weekend, and potentially holiday hours.
Benefits
- medical, dental, vision, and work/life resources.
- retirement savings plans like 401(k)
- paid days off such as parental leave
- disability coverage.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
inventory managementwarehouse managementmerchandisingprofit and loss accountabilitycustomer service programsticketingfinancial transactions reportingphysical inventory management
Soft skills
customer serviceorganizational skillscollaborative teamworkproblem resolutionclient rapport