Patient Services Manager
Aramark
full-time
Posted on:
Location Type: Office
Location: Wichita Falls • Texas • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Manages patient food service activities, complying with established standards
- Leads patient service staff to ensure meals are properly prepared and delivered to patients
- Conducts rounds on patients/departments
- Oversees the diet office and the service ambassador program
- Record safety and sanitation compliance
- Supervises tray line operation and/or the room service program
- Leverage Aramark's coaching model to engage and develop team members to their fullest potential.
- Reward and recognize employees.
- Ensure individual and team performance meets objectives and client expectations.
- Plan and lead daily team briefings.
- Ensure safety and sanitation standards in all operations.
- Maintain effective client and customer rapport for mutually beneficial business relationships.
- Identify client needs and communicate operational progress.
- Demonstrate excellent customer service using Aramark's standard service model.
- Assist with the completion and maintenance of financial statements relevant to the department.
- Deliver client and company financial targets.
- Adopt all Aramark processes and systems, understand performance metrics, data, order, and inventory trends; educate teams on key levers to improve margins.
- Create value through efficient operations, appropriate cost controls, and profit management.
- Comply with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives.
- Ensure entire team is trained and able to execute.
- Supervise team regarding production, quality, and control.
- Maintain a safe and healthy environment for clients, customers, and employees.
- Comply with all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, and wage and hour.
Requirements
- Requires at least two years of patient food service experience and some management experience is preferred.
- Bachelor Degree or equivalent experience
Benefits
- Primarily work schedule is Monday through Friday
- Paid Company Holidays
- Education Assistance Program (Tuition Reimbursement)
- Aramark Scholarship Program (for children of employees)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
patient food servicesafety compliancesanitation compliancefinancial statementscost controlsprofit managementfood and labor initiativesproduction quality controlinventory managementperformance metrics
Soft skills
leadershipteam developmentcustomer servicecommunicationclient rapportemployee recognitionteam briefingoperational progress communicationproblem-solvinginterpersonal skills