Retail Food Service Manager
Aramark
full-time
Posted on:
Location Type: Office
Location: Fort Worth • Texas • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Manage Front of House (Multi site retail outlets: Cafeteria, Coffee Shop, Quick Service, Gift Shop and C-Store/Micromarket) dining operations
- Develop and implement retail services plan to improve service, quality and profitability of service areas.
- Maintain effective working relationships with other departments to provide a unified retail experience for customers.
- Manages marketing, merchandising and cash handling procedures.
- Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
- Maintains effective client and customer rapport for mutually beneficial business relationships
- Drives customer service and tracks and responds to survey results.
- Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
- Assists in location forecast and accounting; tracks sales trends and drives sales.
- Implements specials and LTOs and coordinates pop up restaurants, Fooda, etc.
- Manages catering including utilizing catertrax, coordinating with client, menu planning, staffing and set up.
Requirements
- Bachelor's degree or equivalent experience
- 1+ years of Retail Food Service Management experience required
- Experience with marketing, merchandising and cash handling required
- Starbucks or Specialty Coffee Shop experience is a plus
- Must be able to lead people and process as well as manage multiple outlets.
- Strong customer service and computer skills required.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible working hours
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
retail food service managementmarketingmerchandisingcash handlingcustomer servicemenu planningsales trackingsanitationsafety compliancestaffing
Soft skills
leadershipinterpersonal skillscommunicationrelationship managementproblem-solvingteam managementcustomer rapportperformance managementorganizational skillsmulti-tasking
Certifications
Bachelor's degreeFood Safety CertificationServSafe Certification