Aramark

Director of Operations

Aramark

full-time

Posted on:

Location Type: Office

Location: Albany • New York • 🇺🇸 United States

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Salary

💰 $130,000 - $140,000 per year

Job Level

Lead

About the role

  • plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue
  • leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations
  • manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction
  • builds, develops, and leads a management team and staff capable of carrying out organizational objectives
  • recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations
  • manages a budget and assists in the design of improvements to optimize financial performance and operational productivity
  • ensures compliance with all local, state and federal regulations and codes and maintains all associated records and reports
  • ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times

Requirements

  • Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
  • The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
  • Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
  • Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
  • Meaningful experience in service industry, contract services, or hospitality environment.
  • Proven ability leading through other managers.
  • Experience in creating and managing a department budget, financial controls and analysis.
  • Experience crafting product sales strategies and implementing operational programs and initiatives.
Benefits
  • medical
  • dental
  • vision
  • work/life resources
  • retirement savings plans like 401(k)
  • paid days off such as parental leave and disability coverage

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
budget managementfinancial analysisservice improvementoperational productivitycontract managementsales strategy developmentoperational program implementationcompliance managementrecord keeping
Soft skills
interpersonal skillscommunication skillsleadershipclient service focusentrepreneurshipteam buildingrelationship managementproblem solving
Certifications
Bachelor's degree in Food ServiceBachelor's degree in HospitalityBachelor's degree in Facilities ManagementBachelor's degree in Business Management