Director of Dining Operations
Aramark
full-time
Posted on:
Location Type: Office
Location: Lexington • Kentucky • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Plan, manage, and guide contracted food services for the University of Kentucky.
- Generate revenue to meet operating and financial goals, client objectives, and customer needs.
- Lead a team to provide excellent service to clients.
- Manage the client and community relationships at the location.
- Continually assess operations and develop plans for optimal service and drive employee and customer satisfaction.
- Build, develop, and lead a management team and staff capable of carrying out organizational objectives.
- Recommend methods, resources, and implementation for service improvement and growth.
- Manage a budget and assist in the design of improvements to optimize financial performance and operational productivity.
- Ensure compliance with all local, state and federal regulations and codes and maintain all associated records and reports.
- Ensure compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.
- Manage operational expertise in contracted services with hands-on execution management of operations.
Requirements
- Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
- The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
- Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
- Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
- Meaningful experience in service industry, contract services, or hospitality environment.
- Proven ability leading through other managers.
- Experience in creating and managing a department budget, financial controls and analysis.
- Experience crafting product sales strategies and implementing operational programs and initiatives.
- This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing.
- This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
budget managementfinancial analysisservice improvementcontract managementoperational productivityrevenue generationsales strategycompliance managementrecord keepingemployee satisfaction
Soft skills
interpersonal skillsclient service focusleadershipcommunicationentrepreneurshipteam buildingcustomer satisfactionproblem solvingrelationship managementstrategic planning