Food and Beverage Program Manager
Aramark
full-time
Posted on:
Location Type: Office
Location: Pacific Grove • California • 🇺🇸 United States
Visit company websiteSalary
💰 $77,000 - $103,000 per year
Job Level
JuniorMid-Level
About the role
- Oversee daily operations of all F&B outlets, including catering, premium services, Phoebe’s Café, and special events
- Develop and execute catering solutions that meet customer needs and align with brand standards
- Collaborate with the culinary team on menu planning, event preparation, production, and service execution
- Ensure exceptional service delivery and maintain high guest satisfaction
- Execute high-quality planning and delivery of events of varying size and complexity
- Coordinate delivery of prepared food and event setup per Banquet Event Orders (BEOs)
- Distribute completed BEOs to staff and verify quality assurance before each event
- Support clients in designing creative and customized event solutions
- Recruit, train, supervise, and coach F&B team members across all outlets
- Ensure adherence to quality, safety, and service standards in catering and events
- Create efficient workflows and manage scheduling based on business levels and labor goals
- Manage food and labor targets, monitoring and controlling operational costs
- Ensure accurate reporting of catering revenue, expenses, and receivables
- Implement strategies that drive revenue, guest satisfaction, and operational efficiency
- Ensure compliance with food, occupational, and environmental safety policies
Requirements
- Minimum of 2 years of experience in hospitality, catering, food & beverage, or related fields
- Prior management or supervisory experience strongly preferred
- Bachelor’s degree or equivalent experience required
- Strong communication, leadership, and customer-service skills
- Ability to work event-based hours, including evenings, weekends, and holidays
- Ability to lift, carry, push, or pull up to 50 lbs and stand for extended periods
- Completion of Food Handlers and Alcohol Service Certifications (or ability to obtain)
Benefits
- Medical, dental, vision, and work/life resources
- Retirement savings plans like 401(k)
- Paid days off including parental leave and disability coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
catering solutionsmenu planningevent preparationservice executionevent setupquality assuranceworkflow managementoperational cost controlrevenue reportingevent management
Soft skills
communicationleadershipcustomer serviceteam supervisiontrainingcoachingproblem-solvingcreativityadaptabilitytime management
Certifications
Food Handlers CertificationAlcohol Service Certification