Operations

• Serve as a trusted technical advisor during the sales cycle, providing deep product knowledge and hands-on expertise in customer engagements, demonstrations, and workshops.
• Develop and maintain standardized technical sales content, pitch decks, product one-pagers, and solution narratives to drive consistency and quality in client-facing materials.
• Partner with marketing, technology, and business development teams to align messaging, positioning, and value articulation across all sales engagements.
• Lead and standardize the RFP and proposal response process, ensuring high-quality, cohesive, and on-brand submissions.
• Partner with finance and operations to update and maintain pricing frameworks and commercial models, including scenario modeling and win/loss analysis.
• Collaborate with product and engineering teams to communicate market feedback and shape the roadmap based on emerging customer needs.
• Support live client visits, trade shows, and demonstrations as part of the sales team, providing both technical insight and consultative partnership.
• Identify and integrate innovative tools, AI solutions, and automation platforms that enhance the efficiency and precision of the sales cycle.
• Champion digital transformation initiatives that improve the way we sell, forecast, and engage customers.
• Build and maintain dashboards and performance metrics to track conversion, cycle time, pricing trends, and margin performance.

IT Operations – Support Senior Analyst

Buying Operations Coordinator

ERP Operations Manager

Cook

Operations Manager