Sales

• Coordinate store operations, supporting and training the utility workers and cashiers
• Assign the day’s work tasks to the Sales Associates and General Utility Workers
• Serve as an example for the Retail Workers and General Utility Workers to aspire to
• Maintain a professional and enthusiastic atmosphere even in the absence of management
• Hold pre-shift meetings to ensure that the team is aware of the day’s tasks
• Act as a concierge resource for all guests
• Ensure all guests are greeted when they walk into the store
• Train Sales Associates and General Utility Workers in their role
• Ensure everything operates smoothly in the manager’s absence
• Respond directly to all customer complaints and ensure they are resolved efficiently and immediately
• Keep an inventory of stock, noting any out-of-stock items or possible shortages
• Order merchandise and other items in appropriate quantities from warehouse and vendors
• Complete monthly safety inspections and file incident and injury reports
• Ensure cleanliness and a pleasant atmosphere store
• Collect and compile daily cash and sales data from all outlets using Microsoft Excel
• Lead all aspects of nightly close out and balance cash with daily sales at the end of the shift
• Assist management in scheduling all employees in accordance with labor budgets and assigning work tasks

Retail Sales Worker Lead

Sales Associate

Sales Manager

District Sales Manager, Specialty Care

Dealership Account Manager

Senior Account Executive, Advertising