Operations Manager
Aramark
full-time
Posted on:
Location Type: Office
Location: Quinault • Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 - $88,000 per year
Job Level
Mid-LevelSenior
About the role
- Serve as a strategic business leader for hotel operations
- Oversee Front Office, Housekeeping, Recreation, Engineering/Maintenance, Retail, and Event Operations
- Execute service strategies and enhance guest and client satisfaction
- Optimize financial performance and foster a culture of operational excellence
- Develop and implement operational strategies that align with Aramark’s mission
- Manage daily operations across departments and events
- Oversee event logistics from pre-planning through execution
- Partner with General Manager and Sales Division for revenue forecasting
- Champion guest-centric culture and engage directly with clients
- Analyze operational budgets and monitor labor metrics for productivity
Requirements
- Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred (or equivalent experience)
- Minimum 5 years of progressive leadership experience in hotel operations, event management, or hospitality services.
- Proven ability to lead multi-departmental teams and manage large-scale events or group operations.
- Strong organizational, communication, and financial acumen.
- Demonstrated success in enhancing guest satisfaction and driving revenue growth.
- Ability to work a flexible schedule including evenings, weekends, and holidays.
- Preferred Experience: Experience with hotel/property management systems (PMS), financial reporting tools, and guest satisfaction platforms.
- Familiarity with remote or resort-based hospitality operations is highly desirable.
- Strong background in labor management, event logistics, and cross-functional team coordination.
Benefits
- medical, dental, vision, and work/life resources
- retirement savings plans like 401(k)
- paid days off such as parental leave and disability coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
hotel operationsevent managementfinancial reportinglabor managementguest satisfactionoperational strategiesrevenue forecastingmulti-departmental leadershipevent logisticsoperational budgets
Soft skills
strategic leadershiporganizational skillscommunication skillsfinancial acumenguest-centric cultureclient engagementflexibilityteam coordinationproblem-solvingcustomer service
Certifications
Bachelor’s degree in Hospitality ManagementBachelor’s degree in Business Administration