Business Development Representative

Aradius Group

Business Development Representative at Aradius Group connecting with prospects and e-commerce clients. Handling inbound inquiries, qualifying opportunities, and supporting sales efforts in a hybrid work environment.

Posted 7/27/2026full-timeOmaha • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer relationship management and sales processes, leveraging tools like HubSpot and ZoomInfo to enhance client interactions and drive conversion metrics. Strong ability to communicate effectively and manage multiple priorities in a dynamic environment.

Highest-signal resume keywords

Customer Relationship ManagementLead QualificationSales Intelligence PlatformsE-Commerce SupportCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Lead QualificationCustomer Relationship ManagementE-Commerce SupportSales Process ManagementOpportunity Tracking

Soft Skills

Strong CommunicationOrganizational SkillsProblem-Solving SkillsProactive Follow-UpMultitasking Ability

Tools & Technologies

HubSpotZoomInfoAI-Powered Prospecting Tools

Industry Keywords

Customer ServiceBusiness DevelopmentInside SalesAccount ManagementCommercial Printing

About the role

Key responsibilities & impact

Serve as the first point of contact for inbound leads, website inquiries, and prospective clients, creating a responsive and professional first impression.
Lead discovery conversations to understand project goals, timelines, budgets, and business challenges before recommending next steps.
Qualify opportunities and route them to the appropriate team member based on client needs, project complexity, and growth potential.
Identify opportunities to transition e-commerce customers and smaller accounts into enterprise sales conversations when additional services or long-term partnerships could provide greater value.
Support Aradius Group's e-commerce customers by answering questions, assisting with storefront navigation, troubleshooting basic issues, and helping clients successfully place and manage orders.
Build strong relationships with customers through proactive follow-up, ensuring inquiries are resolved and opportunities continue moving forward.
Partner with Marketing to provide feedback on lead quality, recurring client questions, campaign performance, and emerging market needs.
Maintain accurate customer information, activity, and opportunity tracking in HubSpot.
Leverage ZoomInfo, AI-powered prospecting tools, and other sales technologies to research companies, enrich lead data, and prepare for meaningful client conversations.
Collaborate with Enterprise Sales, Account Managers, and Client Services to create a seamless client experience from initial inquiry through long-term partnership.
Meet established service and conversion goals, including speed-to-lead, lead qualification, and opportunity conversion metrics.

Requirements

What you’ll need

3+ years of experience in customer service, business development, inside sales, account management, or a related client-facing role.
Experience using HubSpot or another CRM to manage customer relationships and activities.
Experience using ZoomInfo or similar sales intelligence platforms preferred.
Strong communication, organizational, and problem-solving skills.
Ability to balance multiple conversations and priorities in a fast-paced environment.
Commercial printing, direct mail, marketing services, or related industry experience preferred.

Benefits

Comp & perks

Company Profit Sharing Program
Business Expense & Mileage Reimbursement
Access to a full benefits package including 401(k), 401(k) match, PTO, paid holidays, medical, vision, dental, company-paid short-term & long-term disability, an Employee Assistance Program for free and confidential mental health, legal, and financial services, Flexible Spending Account (FSA) options