Aquaria

Outside Sales

• Lead and motivate a team of door-to-door Setters to hit daily and weekly activity targets.
• Coach reps in real time on door approach, pitch, tone, objections, and closing for appointments.
• Hold the team accountable to SLAs for doors knocked, conversations, and appointments set.
• Maintain personal production to model excellence and set the bar.
• Ensure appointments handed to Closers are high-quality and follow pipeline standards.
• Assign territories to maximize coverage and efficiency.
• Monitor field performance and adjust deployment strategy as needed.
• Provide consistent field leadership presence: morning launches, mid-day check-ins, and end-of-day reviews.
• Run ongoing training in virtual and in-person formats.
• Conduct ride-alongs, shadowing, and feedback sessions to sharpen rep performance.
• Reinforce product knowledge, professionalism, and Aquaria’s value proposition.
• Identify top performers and recommend them for advancement.
• Track doors knocked, sets, conversions, and all key KPIs.
• Manage performance escalation: verbal → written → loss of base pay.
• Deliver daily and weekly performance reports to the Director of Sales.
• Share real-time customer feedback and competitive intel from the field.

Field Sales Manager – Climate Tech

Marketing Operations

• Platform Ownership: Admin day-to-day for CRM and engagement stack (objects, fields, validation rules, permissions, views, sequences).
• Automation & Workflows: Design, implement, and QA lead routing, SLAs, lifecycle stages, scoring, handoffs, and closed-loop attribution.
• Data Integrity: Govern deduping, enrichment, compliance (opt-in/opt-out), and UTM discipline; maintain canonical dashboards.
• Integrations: Evaluate, implement, and maintain integrations (ads platforms, forms, call/SMS, calendars, web analytics, billing/CS tools).
• Reporting & Forecasting: Own pipeline health metrics, cohort analyses, campaign performance, territory coverage, and AE/SDR productivity views.
• Launch Enablement: Operationalize new geos/offers—objects, routing, sequences, assets, and training—on a defined launch calendar.
• Stakeholder Management: Translate GTM requirements into specs; run intake, prioritize a backlog, and ship on cadence.
• Change Management: Release notes, documentation, runbooks, and training to ensure adoption.
• Vendor Management: Own contracts, seats, renewals, and security reviews; keep the stack lean and cost-effective.
• Experimentation Support: Stand up A/B tests (forms, sequences, ads), instrument tracking, and measure lift.

Sales & Marketing Operations, Climate Tech

Business Operations

• Own recurring workflows (report updates, task queues, vendor follow-ups, inventory/PO trackers).
• Clean and reconcile data across CRM/ATS/finance tools; publish weekly dashboards and ad-hoc analyses.
• Document SOPs; enforce checklists and SLAs; spot bottlenecks and propose fixes.
• Schedule and track handoffs between Sales, Marketing, Install/Ops, and CS; keep owners accountable.
• Maintain permissions, fields, lists, and automations across core tools (e.g., HubSpot/Salesforce, Google Workspace, ClickUp/Notion).
• Run pre-flight checks on proposals, contracts, orders, and shipments; catch errors before they hit customers.
• Tackle one-off projects (venue logistics, launch ops, vendor research) with clear plans and timelines.

Business Operations Associate – Climate Tech

Customer Support

• Serve as the primary point of contact for inbound technical support calls and service requests.
• Manage a schedule of on-site customer visits to perform routine preventative maintenance.
• Provide remote and on-site troubleshooting for Aquaria units and discern when each is necessary.
• Diagnose and resolve mechanical, electrical, and water system issues efficiently and professionally.
• Ensure timely communication and follow-up with customers throughout the service process.
• Document customer issues accurately in the service ticketing system and maintain detailed case records.
• Conduct pre-sale site surveys to evaluate location readiness, electrical access, water drainage, and environmental suitability.
• Collaborate with internal teams (Sales, Operations, and Product/ Engineering) to ensure seamless handoffs between pre-sale, installation, and post-sale support stages.
• Actively contribute to the creation of technical documentation, video tutorials, and training resources.

Customer Service Field Technician

• Run structured kickoffs with Sales Leadership; clarify headcount plans, territories, comp, and success profiles (behaviors, activity metrics, culture).
• Build multichannel pipelines (LinkedIn, Indeed/ZipRecruiter, Facebook groups, Craigslist, community orgs, trade schools, veteran networks, referrals); create geo-targeted campaigns for new market launches.
• Conduct high-volume phone screens to evaluate grit, reliability, communication, territory fit, schedule flexibility, and coachability; use structured scorecards.
• Orchestrate fast, respectful loops (speed-to-screen SLAs in hours, not days); coordinate ride-alongs/auditions and hiring days to compress time-to-offer.
• Prep interview kits, rubrics, and work samples; train interviewers on bias mitigation and consistent leveling.
• Present comp plans (1099/W-2 as applicable), expectations, and ramp; negotiate and secure acceptances with tight follow-up.
• Coordinate background/MVR/drug screens where required; collect documents; schedule orientation with Sales Ops and Training (“Aquaria University”).
• Track and improve funnel KPIs: applicants→screen rate, screen→onsite/ride-along, offer rate, acceptance %, time-to-fill, show rate on day 1, 30/60/90-day retention and productivity.
• Partner with Marketing to refresh job ads, videos, and testimonials; localize messaging by market while staying on-brand.
• Work with Sales Ops for territory assignments, equipment needs, and start-class scheduling; align with Finance/HR on classification and pay setup.
• Ensure EEO, consent/opt-out, and classification (1099 vs W-2) practices meet federal/state requirements; maintain consistent documentation.

Field Sales Recruiter

Sales Development Rep

• Engage Inbound Leads — Respond within SLA (minutes, not hours) across phone, text, and email; maximize contact and conversion.
• Qualify & Route — Run structured discovery (need, timeline, budget, site constraints), confirm basic install feasibility, and route to the right AE or queue.
• Book Meetings — Secure calendarized demos or in-home consultations; manage reschedules and confirmations to protect show rates.
• Consultative Discovery (Lite) — Educate at a high level on AWG benefits and set expectations for pricing being installation-informed.
• Objection Deflection — Handle early questions (“isn’t this just a dehumidifier?” “what’s the price?”) and move prospects to the next step.
• CRM Hygiene — Log every touch, disposition accurately, and keep lead status, notes, and next steps up to date.
• Cadence Execution — Run multi-touch sequences for no-connects and nurture leads not yet ready to meet.
• Handoff Quality — Provide crisp notes, discovery summaries, and context so AEs start warm and informed.
• Feedback Loop — Share patterns with Marketing (lead quality, messaging, landing pages) and Sales (talk tracks, objections).
• Compliance & Data Integrity — Follow consent/opt-out rules and maintain clean data for reporting and attribution.

Sales Development Representative, Climate Tech

Account Executive

• Engage Inbound Leads - Respond quickly, qualify fit, and move prospects to scheduled demos or in-home consultations.
• Meet Customers In Person - Run live product demonstrations at the showroom and on-site; tailor walkthroughs to each home or business.
• Consultative Selling - Run deep discovery, map needs to the right Aquaria solution, and clearly explain performance, installation, and ROI.
• CRM & Follow-Up - Keep spotless pipeline hygiene, set next steps on every interaction, and drive deals to close with disciplined cadences.
• Site Walkthrough Coordination - Orchestrate pre-install assessments with ops/partners to confirm scope, placement, and any electrical/plumbing requirements.
• Proposal & Pricing - Build transparent, install-informed quotes; present options and guide customers through a high-ticket decision.
• Objection Handling - Address questions on variable pricing, performance, maintenance, and comparisons with clarity.
• Financing Navigation - Present financing/payment options and help customers choose an affordable path to ownership.
• Forecasting & Metrics - Maintain accurate stages, close dates, and amounts; deliver weekly forecasts and hit demo-to-close and bookings targets.
• Cross-Functional Collaboration - Partner with marketing on lead quality/creative feedback and with operations/CS for smooth post-sale handoffs.
• Territory Activities - Support local events, showroom days, and referral/partner activations that generate high-intent appointments.
• Documentation & Compliance - Capture required forms/photos, and ensure any permitting/AHJ needs are surfaced early.
• Customer Advocacy - Cultivate referrals, testimonials, and reviews; protect Aquaria’s reputation with honest, technically accurate guidance.
• Continuous Improvement - Share field learnings to refine messaging, demos, and the sales playbook.

Account Executive, Climate Tech

• Prospect and generate new business through canvassing, local events, and targeted outreach in assigned territories.
• Educate homeowners, businesses, and community stakeholders on Aquaria’s atmospheric water generation solutions and the value of water security.
• Conduct on-site consultations, including preliminary assessments of property requirements for installation.
• Develop and maintain strong relationships with customers, local partners, and referral sources.
• Collaborate with internal sales, marketing, and operations teams to ensure smooth handoff from sale to installation.
• Track and report sales activity, pipeline progression, and territory performance using CRM tools.
• Stay current on product knowledge, industry trends, and regional water security challenges to effectively position Aquaria’s solutions.
• Represent Aquaria professionally in the field as a brand ambassador, upholding company standards and customer trust.
• Consistently meet or exceed monthly and quarterly sales targets in assigned territory.