Aquaria

Technician

• Service Call Resolution: You're dispatched with information about a customer issue. You diagnose the problem, determine the root cause and point of failure, and resolve it before leaving the site. While on-site, you also conduct a thorough, end-to-end health check of the entire machine to ensure its holistic health — not just fixing the reported issue, but confirming the unit is in good overall shape.
• Preventative Maintenance: When dispatched for routine maintenance visits, you inspect machines, clean components, replace filters as needed, and ensure units are operating optimally.
• Post-Installation Machine Support: Assist with commissioning of new unit installations, including electrical, plumbing, and refrigeration connections.
• Warehouse Operations: Assist with shipping, receiving, inventory counts and organization, and equipment preparation.
• Documentation and Reporting: Use basic AI tools to document service visits, maintenance performed, and issues identified as a means of reporting and record-keeping. We'll train you — no spreadsheets, no paperwork, just efficient AI-assisted documentation that makes your job easier.
• Safety and Compliance: Follow all safety protocols and regulations, including proper refrigerant handling and electrical work.

Field Technician