Credit Bureau Reporting Analyst
Aqua Finance, Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • North Carolina • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Responsible for the thorough and reasonable investigation of credit disputes received through the e-Oscar system
- Collaborate with internal departments to resolve customers’ concerns/disputes on credit reports
- Assist with the validation of Metro2 credit reporting files prior to their transmission to the Credit Reporting Agencies
- Track and investigate customer disputes received through a variety of sources
- Assist in running daily reports
Requirements
- Associate’s degree in related field, or commensurate work experience required
- 5 years of related work experience required
- Financial industry experience preferred
- Experience servicing and reviewing customer loan accounts
- Experience and knowledge of CDIA Guidelines (Consumer Credit Reporting Guidelines)
- FCRA, credit dispute and credit reporting experience
- In-depth knowledge of consumer lending industry standards and regulations
- Familiarity with the e-Oscar system
- Attention to detail and accuracy required
- Excellent verbal and written communication skills required
- Proficient in the utilization of Microsoft Office Suite
- Ability to thrive in a fast paced work environment
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
credit dispute investigationMetro2 credit reportingcustomer loan account servicingFCRA knowledgeCDIA Guidelines knowledgecredit reporting experienceconsumer lending industry standardsreport generation
Soft skills
attention to detailaccuracyverbal communicationwritten communicationcollaborationproblem-solvingability to thrive in fast-paced environment