Senior Production Operations Specialist

Aptive Resources

Senior Production/Operations Specialist coordinating EHR Go-Live and operations management for VHA. Involved in recovery and operational improvement to enhance healthcare support services.

Posted 7/30/2026full-timeRemote • Virginia • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in coordinating healthcare operations, particularly in EHR deployment and training logistics, while effectively managing resources and improving operational performance through Lean and Agile methodologies.

Highest-signal resume keywords

EHR Deployment SupportHealthcare Operations ExperienceLean/Agile Execution PracticesOperational Performance MetricsProduction/Operations Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational Demand ForecastingStandard Operating Procedures MaintenanceOperational Trackers ManagementSurge-Support Project ExecutionTraining Operations Logistics

Soft Skills

Team AlignmentCommunication SkillsResource Coordination

Certifications & Qualifications

Bachelor's Degree (BA/BS)

Industry Keywords

Health IT Program ExecutionIntegrated Delivery SystemVHA OperationsValue Stream EnablementCommand-Center Logistics

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Coordinate the activities of organizations supporting EHR Go-Live, recovery, and PGL Operations; direct the production and distribution of healthcare support services and drive overall operations improvement.
Support Value Stream Enablement by aligning teams, resources, and execution activities to deliver value efficiently as VHA scales from six live sites to many more.
Support centralized upskilling and onboarding operations, including logistics for training delivery, scheduling, and shipment of training aids to off-site upskilling locations.
Forecast operational demand and coordinate with managers across departments to sequence and resource surge tasks.
Maintain and improve standard operating procedures, operational trackers, and execution cadences for surge-support projects.
Support the Tiered Hub prioritization process and operational metrics monitoring to enable rapid, targeted interventions.
Contribute to weekly task reports, bi-monthly budget trackers, and monthly progress reports.

Requirements

What you’ll need

Bachelor's degree (BA/BS).
Minimum 8 years of relevant production/operations experience.
Experience in healthcare operations or health IT program execution, ideally in a large integrated delivery system or VHA.
Experience supporting EHR deployment, training operations, or command-center logistics.
Familiarity with Lean/Agile execution practices and operational performance metrics.
Ability to read, write, speak, and understand the English language.

Benefits

Comp & perks

Ability to obtain and maintain a favorable VA background investigation at the Low Risk / NACI level, including electronic fingerprinting and e-QIP submission
Availability for occasional CONUS travel to VA Medical Centers (approximately 5-day site visits) in support of EHR Go-Live and Post Go-Live activities, as authorized by the Government.
Proficiency with Microsoft Office 365 applications; working knowledge of SharePoint Online, Power Apps, Power Automate, and Power BI is strongly preferred per the task order Quality Assurance Surveillance Plan.