Management Analyst – Strategic Planning, Program Operations

Aptive Resources

Management Analyst facilitating strategic planning and operational support for the Million Veteran Program. Collaborating with Veterans Affairs and improving healthcare processes via effective tools and workflows.

Posted 6/16/2026full-timeRemote • Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Coordinate and help drive strategic planning activities, including development of pre-meeting materials, stakeholder outreach, facilitation support, documentation of decisions, action tracking, and follow-up activities necessary to move planning outcomes into implementation.
Assist leadership in translating strategic planning outcomes into actionable workstreams, implementation plans, milestones, and deliverables.
Track action items, deadlines, dependencies, and priorities across multiple initiatives and stakeholders.
Facilitate communication and coordination among distributed teams, program leadership, and field-based stakeholders.
Assess existing business processes and operational workflows to identify opportunities for increased efficiency, consistency, and effectiveness.
Document processes, workflows, business rules, and operational procedures through process maps, SOPs, guidance documents, templates, and job aids.
Develop recommendations to streamline routine program office activities and improve operational performance.
Support continuity-of-operations efforts through documentation of institutional knowledge, workflows, decisions, and recurring operational activities.
Assist with management of recurring program office activities, including tracking personnel requests, staffing actions, budget-related submissions, communications, and other administrative workflows.
Develop and maintain tracking tools, SharePoint-based solutions, document repositories, and workflow management resources.
Collaborate with technical staff and SharePoint administrators to identify opportunities for automation and process improvement using Microsoft 365 tools such as SharePoint, Forms, Lists, Teams, and Power Automate.
Prepare executive summaries, status reports, briefing materials, meeting notes, and leadership updates.
Monitor implementation progress and ensure timely follow-up on assigned actions and decisions.

Requirements

What you’ll need

Bachelor’s degree in business administration, public health, research administration, organizational development, management, or a related field.
Minimum of four (4) years of experience supporting complex programs, organizational initiatives, strategic planning efforts, or business operations.
Experience coordinating activities involving multiple stakeholders, competing priorities, and cross-functional workgroups.
Experience evaluating business processes and workflows and developing recommendations for operational improvement.
Experience creating SOPs, process documentation, workflow diagrams, guidance materials, templates, or knowledge management resources.
Strong organizational, analytical, facilitation, and problem-solving skills.
Strong written and verbal communication skills, including meeting coordination, stakeholder engagement, executive-level communications, and documentation of decisions and action items.
Proficiency with Microsoft 365 applications, including SharePoint, Teams, Excel, Word, and PowerPoint.
Ability to work independently while managing multiple priorities in a dynamic environment.
Ability to obtain and maintain a public trust clearance.
Legal authorization to work in the United States.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

strategic planningbusiness process evaluationoperational improvementSOP creationworkflow documentationprocess mappingaction trackingmilestone developmentrecommendation developmentproject management

Soft Skills

organizational skillsanalytical skillsfacilitation skillsproblem-solving skillswritten communicationverbal communicationstakeholder engagementmeeting coordinationindependent workmulti-priority management

Certifications

Bachelor's degreepublic trust clearance