Operations Analyst

Aptive Resources

Operations Analyst assisting Veterans Health Administration's decision-making within health informatics. Engaging in project management and stakeholder communications in a dynamic environment.

Posted 5/9/2026full-timeRemote • District of Columbia, Washington • 🇺🇸 United StatesSeniorLeadWebsite

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Track EHR Council actions and escalate identified risks.
Contribute to solving complex Council issues.
Drive rapid decision-making within Tier 1 of the Tiered Resolution Pathway.
Facilitate and document meetings for VHA EHRM Tier 1 SME Teams, Workgroups and other stakeholders.
Conduct project plan reviews with Oracle Health Integrated Solution Services Engagement Owner (ISS EO) and EHRM-IO Solution Advisor.
Keep Tier 1 SME Team Co-Leads and Members informed about needed actions or updates.
Provide status updates to keep Tier 1 SME Team Co-Leads informed about task ownership and actions.
Update VHA Leadership team on Tier 1 SME Team activities, issues, needs, and process improvement recommendations.
Develop EHRM Council Bi-Weekly Status Reports.
Review Change Control Log and ensure the Tier 1 SME Team has reviewed, updated, and approved requests prior to presentation at the Change Control Board for approval.
Collaborate with EHRM-IO Solution Advisor/Solution Management Administrator to contribute and facilitate SME members’ workflow designs.
Support project management activities including coordinating and driving multiple tasks and project teams, distributing project communications, and participating in various SME team activities, meetings and events.
Work with clients to develop, refine and maintain processes, guidelines, rules and interdisciplinary structures in alignment with government priorities and coordinate decisions and tasks.
Support strategic communications and change management efforts including, but not limited to, identifying target stakeholders; developing a variety of outreach and communications materials; providing executive communications support; updating, executing, and maintaining a comprehensive communications plan; and creating training products for stakeholder management and engagement.

Requirements

What you’ll need

7 years of relevant experience
Bachelor’s degree in related field
Ability to interact and engage with executive-level stakeholders
Proficiency in Microsoft Word, Excel, PowerPoint and SharePoint
Ability to obtain and maintain a public trust clearance
Legal authorization to work in the U.S.
Ability to work onsite in Washington, D.C.

Benefits

Comp & perks

Health insurance
401(k)
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementrisk managementchange managementstakeholder engagementworkflow designprocess improvementstatus reportingcommunications planningtraining development

Soft Skills

interpersonal skillsexecutive communicationcollaborationproblem-solvingdecision-makingorganizational skills

Certifications

public trust clearance