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About the role
Key responsibilities & impact- Lead account growth while managing the customer relationships and voice of the customer.
- Create customer strategies through detailed value propositions maximizing booking, revenue and profitability achieving Aptiv metric and objectives.
- Lead resolution of customer commercial disputes (recognized as Aptiv’s customer lead).
- Establish proactive communication and relationship that promotes confidence and trust.
- Ensure customer demands are managed through the appropriate internal processes such that all responses are made timely, within and consistent with our commercial policy.
- Create and drive deployment of strategic plan for the account.
- Interacting with the customer purchasing, engineering and program management teams.
- Identify business development opportunities.
- Coordinates and monitors pricing, quotations, business proposals and ‘win-or-lose’ feedback.
- Responsibility for the preparation and physical presentations provided to customers that are related to all aspects of the business account (Technical and Commercial).
Requirements
What you’ll need- 5+ years experience working in the electronic components industry.
- Bachelor's degree in Business or Engineering or equivalent degree.
- Ability to forge customer relationships with purchasing, engineering, & business teams of our customers.
- Persistence to achieve revenue & profit goals.
- Ability to compile and present business cases for leadership approval.
- Business acumen including negotiation skills and understanding of financial business cases.
- Self-starter in learning the CS product portfolio and unique design features' value proposition for communication with customers.
- Proven ability to work autonomously, manage large & varied work load, set priorities and close.
- Ability to read a production print and answer basic product questions without involving engineering.
- Enough technical competence to be able to present the CS product portfolio to customers without engineering or product line manager involvement.
- Ability to answer basic product performance questions (current rating, voltage range, temperature range, etc.).
- Travel required 50%.
Benefits
Comp & perks- Private health care effective day 1 of employment
- Life and accident insurance
- Paid Time Off (Holidays, Vacation, Designated time off, Parental leave)
- Relocation assistance may be available
- Learning and development opportunities
- Discount programs with various manufacturers and retailers
- Recognition for innovation and excellence
- Opportunities to give back to the community
- Tuition Reimbursement
- Adoption Assistance
- Fertility Coverage
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business developmentnegotiationfinancial analysiscustomer strategyvalue propositionpricingquotationsbusiness proposalstechnical presentationsproduction print reading
Soft Skills
customer relationship managementcommunicationpersistenceself-starterautonomyprioritizationtrust buildingconfidence promotionteam collaborationproblem resolution
Certifications
Bachelor's degree in BusinessBachelor's degree in Engineering
