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Insurance Operations – Underwriting Lead
APRIL AsiaLead insurance operations and underwriting for APRIL International in Bangkok. Oversee underwriting, policy management, claims handling, and ensure service excellence.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the full policy lifecycle, including underwriting, claims handling, and compliance with regulatory requirements. Proven ability to enhance operational efficiency and maintain strong relationships with clients and stakeholders.
Highest-signal resume keywords
Underwriting ManagementClaims HandlingInsurance Policy StructuresHealth Insurance ExpertiseProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
UnderwritingPolicy AdministrationClaims AdjudicationOperational ManagementRegulatory Compliance
Soft Skills
Attention to DetailOwnership MindsetInterpersonal Communication
Industry Keywords
Health InsuranceIPMIEmployee BenefitsGovernance Requirements
About the role
Key responsibilities & impact- Perform and oversee underwriting activities in line with delegated authority and regional underwriting guidelines
- Manage the full policy lifecycle: onboarding, issuance, endorsements, renewals, and cancellations
- Manage day-to-day claims handling, from first notification to settlement
- Act as senior point of contact for key corporate and individual clients
- Ensure compliance with local regulatory, insurer, and internal governance requirements
- Identify and implement process simplifications and efficiency improvements
Requirements
What you’ll need- Solid experience across multiple insurance functions (underwriting, policy admin, claims, or operations)
- Prior exposure to health insurance / IPMI / employee benefits strongly preferred
- Strong understanding of insurance policy structures and claims adjudication
- Ability to operate hands-on, independently, and with limited local support
- High attention to detail and strong ownership mindset
- Comfortable interfacing with insurers, brokers, providers, and internal stakeholders
Benefits
Comp & perks- Professional development opportunities
- Paid time off