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APRIL Asia

Insurance Operations – Underwriting Lead

APRIL Asia

Insurance Operations & Underwriting Lead responsible for overseeing underwriting, policy management, claims handling, and customer service for APRIL International in Asia.

Posted 7/31/2026full-timeHo Chi Minh City • 🇻🇳 VietnamSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in underwriting activities, policy management, and claims assessment while ensuring compliance with local regulations and governance. Proven ability to enhance operational efficiency and manage client relationships effectively.

Highest-signal resume keywords
Underwriting ActivitiesPolicy ManagementClaims AssessmentHealth InsuranceProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
UnderwritingPolicy AdministrationClaims AdjudicationRisk ReviewPricing Analysis
Soft Skills
Attention to DetailOwnership MindsetInterpersonal Communication
Industry Keywords
Insurance FunctionsEmployee BenefitsIPMILocal RegulationsGovernance Requirements

About the role

Key responsibilities & impact
  • Perform and oversee underwriting activities in line with delegated authority and regional underwriting guidelines
  • Review risks, policy terms, benefits structures, exclusions, and pricing inputs
  • Manage the full policy lifecycle: onboarding, issuance, endorsements, renewals, and cancellations
  • Ensure claims are assessed in line with policy terms, SLAs, and local regulations
  • Act as senior point of contact for key corporate and individual clients
  • Ensure compliance with local regulatory, insurer, and internal governance requirements
  • Identify and implement process simplifications and efficiency improvements

Requirements

What you’ll need
  • Solid experience across multiple insurance functions (underwriting, policy admin, claims, or operations)
  • Prior exposure to health insurance / IPMI / employee benefits strongly preferred
  • Strong understanding of insurance policy structures and claims adjudication
  • Ability to operate hands-on, independently, and with limited local support
  • High attention to detail and strong ownership mindset
  • Comfortable interfacing with insurers, brokers, providers, and internal stakeholders

Benefits

Comp & perks
  • Flexible work arrangements
  • Professional development