Claims Administrator

APRIL Asia

Claims Administrator at APRIL International delivering excellent customer service in claims management. Handling policyholder claims and managing cases in a proactive manner.

Posted 6/20/2026full-timeBangkok • 🇹🇭 ThailandJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Deliver excellent customer service through high-quality and efficient handling of policyholders’ claims.
Understand clients’ needs, eligibility, and coverage, and provide appropriate assistance services accordingly.
Manage cases proactively using internal systems and by communicating effectively with all relevant departments.
Formulate, influence, interpret, and implement policies related to strategic claim resolution.
Make prompt and timely decisions regarding policy coverage and settlement costs.
Gather necessary information to perform accurate redress calculations.
Achieve established targets while adhering to required quality standards.

Requirements

What you’ll need

A university degree in a medical discipline is a strong advantage.
Minimum of 2 years’ experience in claims processing or health insurance or medical.
Excellent command of the English language; proficiency in Bahasa Indonesia is an added advantage.
Strong ability to analyze and interpret medical information, product features, and research data, and to synthesize findings effectively.
Ability to adapt and work effectively in a multicultural environment.
Strong written communication skills, with the ability to write clearly and appropriately for different audiences and situations.
Flexible, adaptable, and capable of multitasking.
Proficient in computer use, including Microsoft Office applications, the Internet, and email.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account APRIL Asia Website LinkedIn All Job Openings 201 - 500 employees ⚕️ Healthcare Insurance 🤝 B2B 👥 B2C Healthcare Insurance
B2B
B2C APRIL Asia is a regional arm of APRIL International providing international health insurance and travel-related insurance products across Asia and worldwide. The company offers long-term expatriate plans, short-term and travel insurance, student coverage, and corporate/group health plans, supported by digital services like the Easy Claim app, telehealth, direct billing networks, and 24/7 multilingual support. APRIL Asia serves both individuals and businesses with online onboarding, claims processing, and global provider networks to simplify healthcare access while abroad. Claims Administrator Job not on LinkedIn 🔥 2 hours ago 🏢🏡 Bangkok – Hybrid ⏰ Full Time 🟢 Junior 🟡 Mid-level 🖥️ Administration Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Deliver excellent customer service through high-quality and efficient handling of policyholders’ claims.
Understand clients’ needs, eligibility, and coverage, and provide appropriate assistance services accordingly.
Manage cases proactively using internal systems and by communicating effectively with all relevant departments.
Formulate, influence, interpret, and implement policies related to strategic claim resolution.
Make prompt and timely decisions regarding policy coverage and settlement costs.
Gather necessary information to perform accurate redress calculations.
Achieve established targets while adhering to required quality standards. 🎯 Requirements
A university degree in a medical discipline is a strong advantage.
Minimum of 2 years’ experience in claims processing or health insurance or medical.
Excellent command of the English language; proficiency in Bahasa Indonesia is an added advantage.
Strong ability to analyze and interpret medical information, product features, and research data, and to synthesize findings effectively.
Ability to adapt and work effectively in a multicultural environment.
Strong written communication skills, with the ability to write clearly and appropriately for different audiences and situations.
Flexible, adaptable, and capable of multitasking.
Proficient in computer use, including Microsoft Office applications, the Internet, and email. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

claims processinghealth insurancemedical information analysisredress calculationspolicy formulationstrategic claim resolution

Soft Skills

customer servicecommunicationmulticultural adaptabilitywritten communicationflexibilitymultitasking

Certifications

university degree in medical discipline