Policy Administrator

APRIL Asia

Policy Administrator coordinating health insurance processes and managing client policy issuance in a dynamic company. Collaborating with various departments while adapting to a fast-paced work environment.

Posted 5/26/2026full-timeBangkok • 🇹🇭 ThailandMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage the workload by prioritizing and dispatching incoming documents/ invoices (emails and mail)
Assess information from the application for policy reinstatement for completeness and accuracy
Issue Medical insurance policies for clients
Manage proactively the policy issuance case using our system and communicate with all relevant departments
Provide clients with quality advice and make helpful recommendations.

Requirements

What you’ll need

Bachelor’s degree in any field
A first relevant experience in health insurance would be a strong plus
Communication in English must be very fluid as there will be plenty of exchange with international colleagues and clients
Excellent oral communication, interpersonal and analytical skills
Customer-oriented, problem-solving, and multitasking
Able to adapt to a fast-paced work environment
Knowledge of Computer PC, MS-office, Internet, E-mail

Benefits

Comp & perks

A fun and stimulating work environment where there is space to learn and grow
The opportunity to be part of a fast-growing, entrepreneurial, and extremely dynamic company
The possibility to gain knowledge and experience in the promising sector of Health Insurance.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

policy issuancepolicy reinstatementdocument managementinvoice processing

Soft Skills

communicationinterpersonal skillsanalytical skillscustomer-orientedproblem-solvingmultitaskingadaptability

Certifications

Bachelor's degree